At a Glance
- Tasks: Welcome visitors, enhance their experience, and support gallery operations.
- Company: Join the vibrant team at Turner Contemporary in Margate.
- Benefits: Earn £13.45 per hour with flexible part-time hours and a creative environment.
- Other info: 6-month fixed-term contract with opportunities for personal growth.
- Why this job: Be part of an inspiring art space and engage with diverse visitors.
- Qualifications: Interest in contemporary art and experience in public-facing roles.
The predicted salary is between 13.45 - 13.45 £ per hour.
We are recruiting for two fixed-term Retail & Welcome Assistants to join our Front of House Team.
Department: Commercial
Location: Turner Contemporary, Rendezvous, Margate, CT9 1HG
Reports to: Visitor Engagement Manager
Hours of work: Part-time, between 12 hours per week. Weekend working required.
Salary: Living Wage Foundation Living Wage, currently £13.45 per hour
This position is offered on a 6-month fixed-term contract. Please note that we are unable to provide visa sponsorship for this role; applicants must have the right to work in the UK.
Retail & Welcome Assistants are central in delivering the gallery’s mission and values. Through providing exceptional standards of visitor experience, you will ensure all visitors are warmly welcomed, encouraged to learn about and engage with our exhibitions, and have a safe and enjoyable visit, working proactively to increase the number and diversity of our visitors.
Retail & Welcome Assistants support the operation of the gallery’s retail space and commercial activity, helping to ensure the sustainable future of Turner Contemporary. They welcome and support visitors, encourage charitable donations, promote the commercial offer of the gallery and support the delivery of learning activities.
The ideal candidate will have an interest in contemporary art and previous experience working within a public access building or working with members of the public. Retail & Welcome Assistants are committed to learning about Turner Contemporary’s Programme.
How to Apply
To apply for this role, please review the documents available for download below and provide the following:
- A CV outlining your relevant experience and achievements
- A Cover Letter, no more than 2 sides of A4 paper, addressing how your skills, experience and competencies match the job description and person specification.
- (Optional) A completed equal opportunities monitoring form – this will be separated from your application and used for monitoring purposes only
The deadline for applications is 10am Thursday 9th July. Shortlisted candidates will be invited to interview on week commencing 20th July.
Fixed-Term Retail & Welcome Assistants in Margate employer: TURNER CONTEMPORARY
Turner Contemporary is an exceptional employer, offering a vibrant work culture that values creativity and community engagement. As a Fixed-Term Retail & Welcome Assistant, you will play a vital role in enhancing visitor experiences while working in a stunning coastal location, with opportunities for personal growth and development within the arts sector. The gallery promotes a supportive environment where your passion for contemporary art can flourish, making it a rewarding place to contribute to the cultural landscape of Margate.
StudySmarter Expert Advice🤫
We think this is how you could land Fixed-Term Retail & Welcome Assistants in Margate
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Fixed-Term Retail & Welcome Assistants in Margate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to TURNER CONTEMPORARY:Don’t forget to personalise your application for TURNER CONTEMPORARY! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at TURNER CONTEMPORARY
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that TURNER CONTEMPORARY offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at TURNER CONTEMPORARY and contribute positively during your temporary stint.
