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For Companies At a Glance
- Tasks: Manage client relationships and enhance satisfaction while identifying IT improvement opportunities.
- Company: Dynamic Managed Service Provider based in Manchester.
- Benefits: Salary up to £35,000, hybrid working model, and excellent career progression.
- Why this job: Join a growing team and make a real impact on client success.
- Qualifications: Experience in customer success or account management with strong communication skills.
- Other info: Opportunity for professional growth in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
A Managed Service Provider is seeking a Key Account Manager in Manchester. The role involves managing client relationships to enhance satisfaction and retention while proactively identifying opportunities for improvement in IT environments.
Candidates should have experience in customer success or account management, along with strong communication and organisational skills.
This position offers a salary of up to £35,000 and a hybrid working model, providing excellent career progression within a growing team.
MSP Key Account & Customer Success Manager in Manchester employer: Turner and voce
Contact Detail:
Turner and voce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MSP Key Account & Customer Success Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their IT environments and think about how you can enhance client satisfaction and retention. Show them you’re not just another candidate, but someone who truly gets their business.
✨Tip Number 3
Practice your communication skills! As a Key Account Manager, you'll need to articulate your thoughts clearly and confidently. Grab a friend or family member and do some mock interviews to get comfortable with your pitch.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our growing team.
We think you need these skills to ace MSP Key Account & Customer Success Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success or account management. We want to see how you've enhanced client satisfaction and retention in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Key Account Manager role. Share specific examples of how you've proactively identified opportunities for improvement in IT environments.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Turner and voce
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance client satisfaction and retention.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients in the past. Highlight situations where your communication led to improved relationships or resolved issues, as this is crucial for a Key Account Manager.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple accounts and prioritise tasks. Use specific examples to illustrate your organisational strategies, as this role requires juggling various client needs simultaneously.
✨Propose Improvement Strategies
Think about potential improvements for IT environments that could benefit the company’s clients. Presenting these ideas during the interview shows initiative and a proactive approach, which is key for success in this role.
