Head Concierge

Head Concierge

Girvan Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the concierge team and provide exceptional guest experiences at a luxury hotel.
  • Company: Prestigious luxury hotel within a stunning 827-acre resort.
  • Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
  • Why this job: Be the face of luxury hospitality and create unforgettable moments for guests.
  • Qualifications: Experience in hospitality and excellent communication skills required.
  • Other info: Join a dynamic team in a vibrant and diverse environment.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

PROPERTY

The diversity of the product offering encompasses a Luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. xiskglj The property is owned and managed by The Trump Organisation.

POSITION PURPOSE

As the Head Concierge, you will be the ambassador of the hotel, r

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Please click on the apply button to read the full job description

Head Concierge employer: Turnberry Resort, Scotland

As a premier luxury hotel within the stunning 827-acre Turnberry resort, we pride ourselves on fostering a vibrant and inclusive work culture that values excellence and personal growth. Our employees enjoy competitive benefits, ongoing training opportunities, and the chance to work in a dynamic environment where every day brings new challenges and rewards. Join us as we create unforgettable experiences for our guests while advancing your career in the hospitality industry.
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Contact Detail:

Turnberry Resort, Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Concierge

✨Tip Number 1

Network like a pro! Connect with people in the hospitality industry, especially those who work at luxury hotels. Attend events or join online groups to get your name out there and learn about hidden job opportunities.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests in the past.

✨Tip Number 3

Research the property! Familiarise yourself with the hotel’s offerings, values, and recent news. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for the Head Concierge position directly. Plus, it shows you’re serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Head Concierge

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Multitasking
Leadership Skills
Knowledge of Local Attractions
Time Management
Conflict Resolution
Teamwork
Organisational Skills
Cultural Awareness
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our luxury offerings and the unique atmosphere of our hotel.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Concierge role. Highlight relevant skills and experiences that match the job description, especially those related to guest services and luxury environments.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Use bullet points where necessary to make it easy for us to read.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application reaches us quickly and efficiently, and you'll be one step closer to joining our fantastic team!

How to prepare for a job interview at Turnberry Resort, Scotland

✨Know the Property Inside Out

Before your interview, make sure you research the hotel and its offerings thoroughly. Familiarise yourself with the luxury services, amenities, and unique features of the property. This will not only impress the interviewers but also help you answer questions more confidently.

✨Showcase Your Customer Service Skills

As a Head Concierge, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your problem-solving skills and ability to handle difficult situations with grace.

✨Dress to Impress

First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the standards expected at a luxury hotel.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the hotel's vision, team dynamics, and expectations for the Head Concierge role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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