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- Tasks: Keep guest rooms and public areas spotless while ensuring guest comfort.
- Company: Join the legendary team at Trump Turnberry, a luxury resort in Scotland.
- Benefits: Enjoy subsidized accommodation, discounted meals, and access to resort facilities.
- Why this job: Be part of a 5-star experience and develop your hospitality skills.
- Qualifications: Must be detail-oriented, able to multitask, and communicate well in English.
- Other info: Flexible shifts available, including early, mid, and night shifts.
Job Description
Casual Housekeeping Attendant
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Purpose
To be responsible for the cleanliness and good order of guest bedrooms and all public areas within the Trump Turnberry as assigned and to assist with the comfort and well-being of guests during their stay. This position is a casual position with hours available 'as and when' business requires. Early shift, mid-shift, school shifts, back shifts & nightshift positions are available.
Essential Functions:
- To have a complete understanding of all Housekeeping core and Service Standards
- To have a complete understanding of all Housekeeping Departmental policies and procedures
- Apply luxury of Housekeeping standards to all bedrooms and public areas across the resort.
- To ensure Guest receives the highest customer service
- To carry out and assist with any reasonable tasks as instructed by your Supervisor or Manager
Candidate Specification:
- Must have a strong desire to work in an incomparable 5 star sector and be willing to exude luxury in all interactions.
- Previous knowledge or experience in luxury hotel is desirable.
- Previous Housekeeping experience is desirable.
- Eligibility to live and work in the UK is required.
- Must be able to communicate freely and eloquently in the local language
- Must be willing to adhere to immaculate grooming policy and strict uniform standards
- Extreme attention to detail and the ability to multi-task in a fast paced environment are essential.
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme – discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities use of the Spa, Gym and Golf facilities(subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates – discounted room rates at all Trump Properties.
- Uniforms – a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
AMRT1_UKCT
Casual Housekeeping Attendant employer: Turnberry Resort, Scotland
Contact Detail:
Turnberry Resort, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Attendant
✨Tip Number 1
Familiarize yourself with the luxury standards of housekeeping. Research what sets a 5-star hotel apart in terms of cleanliness and guest service, and be ready to discuss how you can contribute to maintaining those high standards.
✨Tip Number 2
Highlight any previous experience in luxury hotels or similar environments during your conversations. Even if your experience is limited, showing enthusiasm for the luxury sector can make a strong impression.
✨Tip Number 3
Demonstrate your attention to detail by preparing specific examples of how you've maintained cleanliness or improved guest experiences in past roles. This will show that you understand the importance of these qualities in a housekeeping role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts. Since this position offers various shift options, expressing your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Casual Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Casual Housekeeping Attendant position. Understand the essential functions and candidate specifications, as this will help you tailor your application.
Highlight Relevant Experience: If you have previous experience in housekeeping or luxury hotels, be sure to highlight this in your CV and cover letter. Mention specific tasks you've performed that align with the responsibilities outlined in the job description.
Showcase Your Customer Service Skills: Since the role emphasizes providing the highest customer service, include examples in your application that demonstrate your ability to interact positively with guests and ensure their comfort.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Turnberry Resort, Scotland
✨Understand Housekeeping Standards
Make sure you familiarize yourself with the core and service standards of housekeeping. Being able to discuss these during your interview will show that you are serious about maintaining the luxury experience expected at Trump Turnberry.
✨Show Your Passion for Luxury Service
Express your strong desire to work in a 5-star environment. Share any previous experiences in luxury hotels and how they shaped your understanding of exceptional customer service.
✨Demonstrate Attention to Detail
Prepare examples that highlight your extreme attention to detail. Discuss situations where you successfully managed multiple tasks while ensuring high standards of cleanliness and guest comfort.
✨Communicate Clearly
Since communication is key in this role, practice speaking clearly and eloquently about your experiences. This will help you convey your thoughts effectively and show that you can interact well with guests and team members.
