Supporter Engagement & Legacy Manager

Supporter Engagement & Legacy Manager

Full-Time 29700 - 36300 £ / year (est.) Home office (partial)
T

At a Glance

  • Tasks: Lead engaging campaigns to boost legacy giving and support those in financial need.
  • Company: Join Turn2us, a charity dedicated to eradicating financial insecurity.
  • Benefits: Flexible working hours, remote options, and a chance to make a real difference.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be part of a mission-driven team that champions dignity and equity for all.
  • Qualifications: Experience in charity marketing and managing successful campaigns is essential.

The predicted salary is between 29700 - 36300 £ per year.

Join to apply for the Supporter Engagement & Legacy Manager role at Turn2us.

Location: Turn2us London Hub (Farringdon) & homeworking.

As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.

Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors. You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.

The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.

The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.

If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Interview date: 11th November 2025.

Seniority level: Mid-Senior level.

Employment type: Full-time.

Non-profit Organizations.

Supporter Engagement & Legacy Manager employer: Turn2us

Turn2us is an exceptional employer that values flexibility and innovation, offering a remote work environment that empowers employees to balance their professional and personal lives. With a strong commitment to employee growth, you will have the opportunity to lead impactful projects while collaborating with senior leaders and Trustees in a supportive culture that prioritises meaningful contributions to society.

T

Contact Details:

Turn2us Recruitment Team

We think you need these skills to ace Supporter Engagement & Legacy Manager

Project Management
Direct Marketing Campaign Management
Legacy Marketing Campaign Management
Stewardship of Individual Donors
Communication Skills
Strategic Planning
Operational Management