At a Glance
- Tasks: Lead engaging campaigns to boost legacy giving and support those in financial need.
- Company: Join Turn2us, a charity dedicated to eradicating financial insecurity.
- Benefits: Flexible working hours, remote options, and a chance to make a real difference.
- Why this job: Be part of a mission-driven team that values dignity and equity for all.
- Qualifications: Experience in charity marketing and managing successful campaigns is essential.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Supporter Engagement & Legacy Manager role at Turn2us.
Location: Turn2us London Hub (Farringdon) & homeworking.
As the Supporter Engagement & Legacy Manager, you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.
Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors. You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us's giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.
The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us's key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.
The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.
If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Interview date: 11th November 2025.
Seniority level: Mid-Senior level.
Employment type: Full-time.
Non-profit Organizations.
Supporter Engagement & Legacy Manager in London employer: Turn2us
Contact Detail:
Turn2us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Engagement & Legacy Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work at Turn2us or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from Turn2us, make sure to express why you care about their mission. Share personal stories or experiences that connect you to their cause – it’ll make you memorable!
✨Tip Number 3
Prepare for the interview by researching legacy marketing trends and successful campaigns. Bring fresh ideas to the table that could help Turn2us grow their supporter engagement. We love seeing candidates who are proactive and innovative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Supporter Engagement & Legacy Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supporter Engagement & Legacy Manager role. Highlight your experience in managing direct marketing campaigns and legacy marketing, as this will show us you understand what we're looking for.
Showcase Your Impact: When detailing your past experiences, focus on the impact of your work. We want to see how you've successfully engaged supporters and increased income streams in previous roles. Numbers and specific examples can really make your application stand out!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is passionate about eradicating financial insecurity, so share why this cause matters to you and how you can contribute to our mission at Turn2us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Turn2us
✨Know Your Legacy Marketing
Make sure you brush up on legacy marketing strategies and how they apply to the charity sector. Be ready to discuss your past experiences managing direct marketing campaigns and how you can bring that knowledge to Turn2us.
✨Showcase Your Communication Skills
As a Supporter Engagement & Legacy Manager, you'll need to communicate effectively with donors and supporters. Prepare examples of how you've successfully engaged individuals in the past and be ready to explain the impact of donations clearly.
✨Demonstrate Strategic Thinking
Turn2us is looking for someone who can develop multi-year plans. Think about how you would approach rebuilding legacy income and what strategies you would implement. Be prepared to share your ideas during the interview.
✨Be a Self-Starter
Highlight your ability to work independently and build strategies from scratch. Share examples of how you've tested different tactics in previous roles to find the best practices, showing that you're proactive and results-driven.