Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Purpose of the Role: The Head of IT is responsible for leading and managing the charity's corporate IT environment and infrastructure, ensuring it is secure, reliable and effective in supporting a highly hybrid workforce. The role leads on Microsoft 365, cybersecurity, connectivity and technology resilience, while managing the Senior IT Officer and key external suppliers. It also leads the charity's operational data protection, supported by specialist external advice. Working closely with colleagues across the organisation, the postholder will ensure technology is practical, accessible and aligned with the charity's needs and values.
Key Responsibilities and Accountabilities:
IT infrastructure & Microsoft 365
Lead and maintain the charity's corporate IT environment and infrastructure across London, Edinburgh and remote workers.
Take overall responsibility for Microsoft 365, including Teams, SharePoint, Exchange/Outlook, OneDrive, user access, permissions and security.
Ensure laptops, office workstations, conferencing equipment, telephony, mobile devices and other IT hardware are secure, reliable and appropriately maintained.
Oversee office connectivity, networks, Wi-Fi and broadband, ensuring effective support for a highly hybrid workforce.
Maintain appropriate IT asset, licence, supplier and contract management arrangements.
Cybersecurity & resilience
Lead the charity's approach to cybersecurity, including endpoint security, access controls, patching, authentication and vulnerability management.
Monitor and respond to cyber risks and incidents, working with specialist external advisers where req...
Head of IT employer: Turn2us
Turn2us is an exceptional employer that fosters a supportive and inclusive work culture, where employees are empowered to make a real difference in the lives of those facing financial insecurity. With a hybrid working model based in the vibrant Farringdon area of London, staff enjoy flexibility, professional development opportunities, and the chance to collaborate with passionate colleagues dedicated to social change.
