At a Glance
- Tasks: Lead engaging campaigns to boost legacy giving and support those in financial need.
- Company: Join Turn2us, a charity dedicated to eradicating financial insecurity.
- Benefits: Flexible working hours, remote options, and a chance to make a real difference.
- Why this job: Be part of a mission-driven team that values dignity and equity for all.
- Qualifications: Experience in charity marketing and managing supporter relationships is essential.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Supporter Engagement & Legacy Manager role at Turn2us.
Location: Turn2us London Hub (Farringdon) & homeworking.
As the Supporter Engagement & Legacy Manager, you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.
Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors. You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.
The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.
The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.
If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all. We offer flexible working patterns, both in terms of hours and remote working.
Please note that all employees are required to work from the office a minimum of 1 day a week. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Interview date: 11th November 2025.
Seniority level: Mid-Senior level.
Employment type: Full-time.
Non-profit Organizations.
Supporter Engagement & Legacy Manager in England employer: Turn2us
Contact Detail:
Turn2us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Engagement & Legacy Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work at Turn2us or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your passion! When you get the chance to speak with someone from Turn2us, make sure to express why you care about their mission. Your enthusiasm for eradicating financial insecurity will resonate with them.
✨Tip Number 3
Prepare for the interview by researching legacy marketing strategies. Be ready to discuss how you would reignite their legacy marketing programme and grow individual giving income. We want to see your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Turn2us team and making a difference.
We think you need these skills to ace Supporter Engagement & Legacy Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supporter Engagement & Legacy Manager role. Highlight your experience in managing direct marketing campaigns and how you've successfully engaged with legacy supporters in the past.
Showcase Your Impact: When writing about your previous roles, focus on the impact of your work. Use specific examples to demonstrate how your efforts have increased acquisition and retention rates, and how you've communicated the importance of donations.
Be Authentic: Let your passion for eradicating financial insecurity shine through in your application. We want to see your genuine commitment to our mission at Turn2us, so don’t hold back on sharing why this role excites you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team at Turn2us.
How to prepare for a job interview at Turn2us
✨Know Your Legacy Marketing
Make sure you brush up on legacy marketing strategies and how they apply to the charity sector. Be ready to discuss your past experiences with direct marketing campaigns and how you've successfully engaged supporters in the past.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed projects from start to finish, especially in a charity context. Highlight your ability to implement and optimise campaigns, as this role will require strong project management skills.
✨Communicate Impact Effectively
Think about how you can articulate the impact of donations clearly and compellingly. Prepare to share specific examples of how you've communicated this in previous roles, as it’s crucial for engaging potential supporters.
✨Be Ready to Discuss Strategy
Since you'll be developing multi-year plans, come prepared with ideas on how to rebuild legacy income and engage new supporters. Show that you're a self-starter who can think strategically and adapt tactics based on what works best.