At a Glance
- Tasks: Join us as a Technical Support Technician, solving problems and supporting engineering projects.
- Company: Be part of a world-leading engineering company based in the UK.
- Benefits: Enjoy a competitive salary of £36k plus excellent company benefits and career prospects.
- Why this job: This role offers hands-on experience with high-value components and opportunities for professional development.
- Qualifications: Ideal candidates are self-motivated, good communicators, and have experience in engineering or technical support.
- Other info: Must have the right to work in the UK and be able to obtain UK security clearance.
A Technical Support Technician is required for a World Leading Engineering Company based in the UK. Job: Technical Support Technician Location: Bath Salary: £36k + Excellent Company Benefits and Prospects. As the successful Technical Support technician you will have the following knowledge and experience:- * Self-motivated, self-starter, able to work without supervision. * Able to work at pace to an agreed timescale, and willing to work additional hours when necessary to achieve agreed deadlines. * Comfortable working independently and as part of a team. * Able to focus when necessary, and understand when flexibility is required. * Good communicator, both written and verbal, internally and with suppliers and customers. * Able and willing to travel worldwide when necessary. * In a position to obtain UK security clearance. Further restrictions may apply to certain projects. * Able to use strong problem solving skills. * Able to use best practice techniques, and be structured and methodical in working practices. * A practical ‘hands on’ approach, comfortable working with high value, precision components. * Able to produce quality output and accurate documentation to agreed standards, in agreed timescales. * Have an understanding of the protection of business interests when working with customers and suppliers. * Experience in working on some or all of: development engineering programs; product or systems containing high pressure hydraulics and / or gases; large intricate assemblies. * Able to test hydro-pneumatic components and systems. * Able to use standard measuring equipment such as micrometers, verniers, etc. * Able to interpret engineering drawings and specifications * Able and willing to undertake additional training and train or mentor others when the need is identified. * Able to support activities with APQP team as necessary, including defect and quality concerns such as 8D investigation methodologies. * Health and safety aware – adhere to safety policy at all times. * Have a positive attitude to continuous professional development. The post holder will desirably have, or will be able to develop, some of the following attributes: * Possess a clean valid UK driving licence * Time served assembly fitter or equivalent with experience in a high value, low volume mechanical manufacturing, assembly and test environment. * Computer literate, including use of some or all of Microsoft Office Word, Excel, Powerpoint; Syteline; Model Manager; Solidworks * Electrical, Electronic and software capabilities and competence such as some or all of : qualified soldering, wiring, able to develop or modify test protocols and equipment. * Ability to perform paint operations to appropriate quality requirements * Proven ability to operate 5S principles within the workplace. * Lean six sigma training to a recognised level * Experience working in advanced technology industries such as defence, aerospace or automotive design or with high pressure fluids, is highly desirable. Turnkey regrets to inform that our client can only accept applications from engineering candidates who have a current valid legal permit or right to work in the United Kingdom and are able to obtain UK Security Clearance. We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Potential candidates who do not have this right or permit, should not apply as your details will not be processed. **PLEASE ENSURE THAT WHEN APPLYING FOR THIS ROLE THAT YOUR CURRENT CV IS UP TO DATE
Technical Support Technician employer: Turn Key
Contact Detail:
Turn Key Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Technician
✨Tip Number 1
Make sure to highlight your problem-solving skills during the interview. Prepare specific examples of how you've tackled technical challenges in the past, as this will demonstrate your ability to think critically and work independently.
✨Tip Number 2
Familiarize yourself with the company's products and services. Understanding their engineering processes and the types of systems they work with will show your genuine interest and help you stand out as a candidate.
✨Tip Number 3
Since travel is a requirement, be prepared to discuss your flexibility and willingness to travel. Share any relevant experiences where you successfully managed travel for work or training.
✨Tip Number 4
Demonstrate your commitment to continuous professional development. Mention any recent training or certifications you've completed, especially those related to engineering or technical support, to show that you're proactive about your career growth.
We think you need these skills to ace Technical Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasize your problem-solving abilities, hands-on approach, and any experience with high-pressure hydraulics or intricate assemblies.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how your background aligns with the company's needs. Mention your ability to work independently and as part of a team, and your willingness to travel if required.
Highlight Technical Skills: Clearly list your technical skills, including familiarity with measuring equipment, engineering drawings, and software like Solidworks. If you have experience in advanced technology industries, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your documents reflect a professional standard, as attention to detail is crucial for this role.
How to prepare for a job interview at Turn Key
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled technical challenges in the past. Highlight your structured and methodical approach to problem-solving, as this is crucial for a Technical Support Technician.
✨Demonstrate Communication Skills
Since good communication is key, practice explaining complex technical concepts in simple terms. Be ready to showcase your ability to communicate effectively with both internal teams and external customers or suppliers.
✨Highlight Your Hands-On Experience
Discuss your practical experience with high-value precision components and any relevant tools or equipment you’ve used. Mention your familiarity with interpreting engineering drawings and specifications, as this will be important for the role.
✨Emphasize Continuous Learning
Express your positive attitude towards continuous professional development. Share any relevant training or certifications you have, and be open about your willingness to undertake additional training or mentor others when needed.