At a Glance
- Tasks: Support schools with IT solutions and enhance their tech services.
- Company: Join a passionate team dedicated to improving education through technology.
- Benefits: Competitive salary, pension scheme, and mental health support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives while developing your tech skills.
- Qualifications: 2 years of ICT experience and a knack for customer service.
The predicted salary is between 28000 - 32000 € per year.
Turn IT on is looking for an ICT Consultant with a flair for technology and a passion for exceptional customer service. The role involves maintaining IT hardware and services across schools, enhancing ICT provisions and supporting teaching through ICT solutions at Walthamstow and Dartford.
Location: Walthamstow and Dartford
Salary: £28,000 – £32,000 per annum (negotiable for the right candidate)
Responsibilities:
- Maintain school IT hardware and services across multiple sites.
- Install, configure and upgrade software, operating systems and network applications.
- Provide first- and second-line technical support to staff and students.
- Diagnose and resolve hardware, software and network issues quickly.
- Collaborate with schools, keep them informed of new services and manage customer accounts.
- Explain technical solutions in layman’s terms to customers.
- Work independently and proactively to improve service quality and processes.
Qualifications:
- At least 2 years’ experience as an ICT Technician or in 2nd-line support, preferably in education.
- Strong technical background and proficiency with Microsoft Office 365.
- Excellent customer-service orientation, communication and organisational skills.
- Team player with a courteous and professional manner.
- Capacity to work independently and solve problems proactively.
Benefits:
- Full-time, full-year employment.
- Enhanced DBS and safeguarding checks.
- Pension scheme.
- Cycle/eBike scheme.
- Eye care voucher scheme.
- Mental health first aid.
- Employee assistance programme.
- Employee recognition scheme.
Commitment to safeguarding and children's welfare: Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
ICT Consultant in Walthamstow employer: turn IT on
Turn IT on is an exceptional employer that prioritises both employee development and a supportive work culture. With a commitment to enhancing ICT provisions in schools, employees enjoy opportunities for professional growth while making a meaningful impact in the education sector. Located in Walthamstow and Dartford, the company offers competitive salaries, a comprehensive benefits package, and a strong focus on safeguarding and children's welfare, making it an ideal workplace for those passionate about technology and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Consultant in Walthamstow
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for an ICT Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical prowess during interviews or networking events. Bring examples of how you've solved problems in the past, especially in educational settings, to really impress potential employers.
✨Tip Number 3
Tailor your approach! Research Turn IT on and understand their values and services. When you apply through our website, make sure to highlight how your experience aligns with their mission to enhance ICT provisions in schools.
✨Tip Number 4
Follow up! After interviews or networking chats, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in making a difference in the education sector!
We think you need these skills to ace ICT Consultant in Walthamstow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in ICT and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your tech know-how and any relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology and how you can enhance ICT provisions in schools. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've diagnosed and resolved technical issues in the past. We’re looking for proactive thinkers who can tackle challenges head-on, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Microsoft Office 365 and common hardware issues. Be ready to discuss specific examples of how you've diagnosed and resolved problems in the past.
✨Show Off Your Customer Service Skills
Since this role is all about exceptional customer service, think of times when you've gone above and beyond for a client or colleague. Prepare to share these stories to demonstrate your communication and organisational skills.
✨Be Ready to Explain Tech Simply
You’ll need to explain technical solutions in layman’s terms, so practice breaking down complex concepts into simple language. This will show that you can communicate effectively with staff and students who may not be tech-savvy.
✨Demonstrate Proactive Problem-Solving
Think of examples where you've worked independently to improve processes or service quality. Highlighting your proactive approach will resonate well with the interviewers, as they value initiative in this role.
