At a Glance
- Tasks: Manage and optimise the school's IT network for effective teaching and learning.
- Company: Join a supportive tech company dedicated to enhancing education through technology.
- Benefits: Competitive salary, pension scheme, wellbeing perks, and discounts.
- Why this job: Make a real difference in education while working with cutting-edge technology.
- Qualifications: 2-3 years of IT management experience in a school setting.
- Other info: Inclusive workplace with opportunities for professional growth and development.
The predicted salary is between 32000 - 37000 Β£ per year.
Turn IT On is currently seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers.
As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also collaborate with the Senior Management team to aid in the development of the school's IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the school's ICT network is optimised for effective teaching and learning while ensuring its security and stability.
Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts.
Key Responsibilities Include:
- Managing the school's network infrastructure and ICT based applications
- Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups.
- Providing technical advice, training and support to staff to enable them to make effective use of systems.
- Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
- Line manage and take responsibility for the work of the ICT support staff.
- 2nd/3rd line support.
- Providing a weekly service update email to the key contacts for these Trusts and preparing and presenting a monthly service review report including reporting on any SLA failures.
- Enforcing and monitoring in line with school policies.
- Training of internal staff.
Our Ideal Candidate Will Have:
- A strong passion for IT, with at least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
- An exceptional understanding of the requirements and responsibilities of working within the school environment.
- Experience in upgrading a school IT Network system.
- Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills.
- The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team.
The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check. In return, we are offering a salary of between Β£32,000 β Β£37,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.
We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected.
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
IT Manager in Sunderland employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Manager in Sunderland
β¨Tip Number 1
Network, network, network! Get out there and connect with people in the education tech space. Attend local meetups or online webinars to meet potential employers and learn about job openings before theyβre even advertised.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in IT management. This can be a game-changer during interviews, as it gives you a chance to demonstrate your expertise and passion for technology.
β¨Tip Number 3
Donβt just apply blindly! Tailor your approach by researching the schools youβre interested in. Understand their IT needs and challenges, and be ready to discuss how you can help them improve their systems during interviews.
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at Turn IT On, which can really make you stand out.
We think you need these skills to ace IT Manager in Sunderland
Some tips for your application π«‘
Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! We want to see how your passion aligns with our mission to support schools and enhance their learning environments.
Tailor Your Experience: Make sure to highlight your relevant experience in managing IT systems within a school setting. Weβre looking for someone who understands the unique challenges of an educational environment, so be specific about your past roles and achievements.
Communicate Clearly: Effective communication is key in this role. Use your application to demonstrate your ability to convey technical information clearly and concisely. Remember, we value exceptional customer service, so show us how youβve excelled in this area!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us during the process!
How to prepare for a job interview at turn IT on
β¨Know Your Tech Inside Out
Make sure you brush up on the latest technologies relevant to the role. Familiarise yourself with the specific systems mentioned in the job description, like Microsoft 365 and network infrastructure. Being able to discuss these confidently will show your passion and expertise.
β¨Showcase Your Customer Service Skills
Since the role involves providing exceptional service to customers, prepare examples of how you've successfully supported users in the past. Think about times when you went above and beyond to solve a problem or improve a service.
β¨Prepare for Team Collaboration Questions
As an IT Manager, you'll need to work closely with the Senior Management team. Be ready to discuss your experience in collaborating with others, especially in a school environment. Highlight any projects where teamwork led to successful outcomes.
β¨Demonstrate Your Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. This could be anything from upgrading a network system to managing unexpected outages. Showing that you can think on your feet will impress your interviewers.