At a Glance
- Tasks: Support schools by maintaining IT hardware and providing excellent customer service.
- Company: Join a friendly tech company dedicated to transforming education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, and mental health support.
- Other info: Flexible working options and a supportive team environment await you.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Experience in ICT support and a passion for technology are essential.
The predicted salary is between 21000 - 26000 £ per year.
Turn IT on are looking for a Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, joining our team supporting one of our schools in Reading.
You will be responsible for maintaining all IT hardware and services across the schools’ sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
You will facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, providing technical support for users and resolving identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office 365.
The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2nd line support preferably in the education sector, although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
Responsibilities Include:
- Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
The role is offered on a full-time, full year basis and the successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £21,000 - £26,000 negotiable for the right person. Benefits include a pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have eight brands under the Transforming Learning Group – Turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry, Edufin. Between the eight brands, we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT on is a friendly and supportive place to work where people feel trusted and respected. Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
‘Happy to talk flexible working’ ‘Your data matters’
Junior ICT Consultant in Reading employer: turn IT on
Turn IT on is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for a Junior ICT Consultant to thrive. With a strong commitment to employee well-being, we offer a range of benefits including a pension scheme, mental health support, and opportunities for professional growth within our diverse team. Located in Reading, you will play a vital role in enhancing ICT provisions in schools, ensuring that you contribute to meaningful educational outcomes while enjoying a collaborative and respectful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior ICT Consultant in Reading
✨Tip Number 1
Get your networking game on! Attend local tech meetups or workshops related to ICT. It's a great way to meet people in the industry and might just lead you to your next job opportunity.
✨Tip Number 2
Don’t underestimate the power of social media! Follow companies like Turn IT on on LinkedIn and engage with their posts. It shows your interest and can help you get noticed by recruiters.
✨Tip Number 3
Practice your interview skills with friends or family. Focus on explaining technical issues in simple terms, just like you would with a school staff member. This will help you shine during the real deal!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that values your passion for technology and customer service.
We think you need these skills to ace Junior ICT Consultant in Reading
Some tips for your application 🫡
Show Your Passion for IT:Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your flair for IT and how you’ve provided excellent service in the past.
Tailor Your CV:Make sure your CV is tailored to the Junior ICT Consultant role. Highlight your technical skills, especially with Microsoft Office365 and any experience in the education sector, even if it’s just a project or volunteer work.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your problem-solving skills and how you can help improve ICT provisions in schools.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at turn IT on
✨Know Your Tech
Brush up on your technical knowledge, especially around common user applications and Microsoft Office365. Be ready to discuss how you've used these tools in previous roles or projects, as this will show your flair for technology.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved technical issues for users and how you communicated those solutions in simple terms. This will highlight your passion for helping others.
✨Problem-Solving Mindset
Be ready to demonstrate your problem-solving skills. You might be asked to walk through how you would approach a specific technical issue. Practise explaining your thought process clearly and logically, as this will showcase your proactive approach.
✨Team Player Attitude
Think of examples that illustrate your ability to work well in a team. Discuss how you've collaborated with colleagues to improve services or resolve issues. This will show that you can fit into their friendly and supportive work environment.
