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- Tasks: Provide top-notch IT support for schools and mentor junior staff.
- Company: Dynamic tech support firm focused on education.
- Benefits: Hybrid working model, commitment to wellbeing, and flexible hours.
- Why this job: Make a difference in schools while developing your IT skills.
- Qualifications: Strong Windows Server and Active Directory skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A tech support firm in Princes Risborough is seeking a dedicated 3rd line technical support professional. This role involves managing technical support for schools, providing exceptional customer service, and mentoring junior support staff.
The ideal candidate will have strong skills in Windows Server and Active Directory, alongside experience in technical troubleshooting and project management.
This full-time position offers a hybrid working model, emphasizing commitment to employee wellbeing and flexibility.
Senior 3rd Line IT Support for Schools (Hybrid) in Princes Risborough employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line IT Support for Schools (Hybrid) in Princes Risborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or tech support community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Windows Server and Active Directory. Share specific examples of how you've tackled technical challenges in the past.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've had to mentor junior staff or manage projects. We want to hear how you handled those situations and what you learned from them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior 3rd Line IT Support for Schools (Hybrid) in Princes Risborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing your technical troubleshooting and project management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Your Customer Service Skills: Since this role involves exceptional customer service, include examples of how you've gone above and beyond in past positions. We want to know how you handle tricky situations and support users effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your Windows Server and Active Directory skills. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your depth of knowledge and experience.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional customer service, prepare examples of how you've successfully resolved issues for clients or users. Highlight your communication skills and how you ensure a positive experience for those you support.
✨Mentorship Matters
As you'll be mentoring junior staff, think about your approach to leadership. Prepare to discuss how you've supported others in their development and any strategies you use to foster a collaborative team environment.
✨Embrace the Hybrid Model
Understand the benefits and challenges of hybrid working. Be ready to share how you manage your time and productivity in a flexible work environment, as well as how you maintain strong communication with your team, whether in-person or remote.
