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- Tasks: Support schools with IT solutions and maintain hardware for effective teaching.
- Company: Join a friendly tech company dedicated to transforming education.
- Benefits: Enjoy a competitive salary, pension scheme, and flexible working options.
- Why this job: Make a real difference in schools while developing your tech skills.
- Qualifications: 2 years of ICT support experience preferred; strong communication skills required.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 26000 - 31000 £ per year.
Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools in Merton, London. You will be responsible for maintaining all IT hardware and services across the schools’ sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
Location: London South & West - Merton
Responsibilities:
- Facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers.
- Maintain school computer equipment, install new and existing software across the network, provide technical support for users and resolve identified technical problems.
- Maintain knowledge of common user applications and experience with Microsoft Office365.
- Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Requirements & Benefits:
The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2nd line support, preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
The role is offered on a full-time, full year basis and successful candidates will be subject to an enhanced DBS and safeguarding checks.
Additional Information:
In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have seven brands under the Transforming Learning Group – turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry. Between the seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT on is a friendly and supportive place to work where people feel trusted and respected.
Safeguarding: Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Flexible Working: Happy to talk flexible working.
Data matters: Your data matters.
ICT Consultant in Mitcham employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant in Mitcham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for an ICT Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your past projects or experiences related to ICT support. This could be anything from troubleshooting issues to implementing new software. It’s a great way to demonstrate your technical prowess and customer service skills.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to ICT roles. Think about how you’d explain technical issues in layman’s terms, as this is key for the role. We want to see you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Turn IT on. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace ICT Consultant in Mitcham
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your love for IT and how it can enhance learning in schools.
Tailor Your CV: Make sure your CV speaks directly to the role of ICT Consultant. Highlight your technical skills, customer service experience, and any previous work in education. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Turn IT on. Mention specific skills that align with the job description and show us how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Office365 and common user applications. Be ready to discuss how you've tackled technical issues in the past and how you can apply that experience to support schools effectively.
✨Show Off Your Customer Service Skills
Since this role is all about providing exemplary service, think of examples where you've gone above and beyond for a customer. Prepare to explain how you can communicate complex tech issues in simple terms, making it easier for non-techy folks to understand.
✨Demonstrate Problem-Solving Prowess
Be prepared to share specific instances where you've diagnosed and resolved technical problems. Highlight your proactive approach to identifying potential issues before they escalate, as this will show your ability to maintain smooth operations in a school environment.
✨Emphasise Teamwork and Communication
This role requires strong communication and organisation skills, so think of examples that showcase your ability to work well in a team. Discuss how you facilitate communication between different stakeholders and how you keep everyone updated on services and solutions.
