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- Tasks: Support schools with IT solutions, maintain hardware, and resolve technical issues.
- Company: Join a friendly tech company dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, pension scheme, and flexible working options.
- Why this job: Make a real difference in schools while developing your IT skills.
- Qualifications: 2 years of ICT support experience preferred; strong communication and problem-solving skills required.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 26000 - 31000 £ per year.
Salary: £26,000 - £31,000. Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools in Merton, London. You will be responsible for maintaining all IT hardware and services across the schools’ sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
Location: London South & West - Merton
Responsibilities
- Facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers.
- Maintain school computer equipment, install new and existing software across the network, provide technical support for users and resolve identified technical problems.
- Maintain knowledge of common user applications and experience with Microsoft Office365.
- Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Requirements & Benefits
- The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2nd line support, preferably in the education sector although not essential.
- You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service.
- This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers.
- You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks.
Additional Information
In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have seven brands under the Transforming Learning Group – turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry. Between the seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT on is a friendly and supportive place to work where people feel trusted and respected.
Safeguarding: Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Flexible Working: Happy to talk flexible working.
Data matters: Your data matters.
ICT Consultant in Merton employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant in Merton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education and tech sectors. Attend local meetups, workshops, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects or any tech solutions you've implemented. This is a great way to demonstrate your expertise and passion for ICT, especially when you're chatting with potential employers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight how your skills align with what we do at Turn IT on, and let us see your enthusiasm!
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions and scenarios you might face as an ICT Consultant. Practice explaining complex tech concepts in simple terms, as communication is key in this role. Remember, it’s all about showing how you can help schools thrive with your tech skills!
We think you need these skills to ace ICT Consultant in Merton
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your love for IT and how it can enhance education.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you fit into our team and what you can bring to the table!
Highlight Your Customer Service Skills: Since we value exemplary service, be sure to mention any previous roles where you provided support or assistance. Show us how you can communicate technical issues clearly and courteously to non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Office365 and common user applications. Be ready to discuss how you've solved technical issues in the past, as this will show your problem-solving skills and technical flair.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with schools, be prepared to share examples of how you've provided excellent customer service. Think about times when you had to explain complex tech issues in simple terms – this will highlight your communication skills.
✨Demonstrate Your Team Spirit
Turn IT on values teamwork, so come ready to discuss how you've collaborated with others in previous roles. Share specific instances where you worked with a team to improve ICT services or resolve issues, showing that you're a team player.
✨Be Proactive About Improvement
Think of ways you could enhance the ICT provisions at schools. During the interview, suggest ideas or improvements based on your experience. This proactive approach will demonstrate your commitment to providing exemplary service and your ability to think ahead.
