At a Glance
- Tasks: Support schools by maintaining IT hardware, software, and network services.
- Company: Join turn IT on, a leader in educational IT services.
- Benefits: Competitive salary, pension scheme, and wellness support.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: 2 years' experience in ICT support, preferably in education.
- Other info: Entry-level role with opportunities for growth and development.
The predicted salary is between 21000 - 26000 £ per year.
The Junior ICT Consultant role at turn IT on involves supporting schools in Luton by maintaining IT hardware, software, and network services to improve ICT provision.
Salary: £21,000 - £26,000. Working full‑time throughout the year.
Responsibilities:
- Maintain all IT hardware and services across the schools’ sites.
- Install and repair computers with standardised applications and networking software.
- Provide technical support for users, including troubleshooting and resolving technical problems.
- Install, upgrade and support devices such as iPads, printers, scanners, projectors and PA/AV lecterns.
- Assist schools in improving ICT standards to enhance teaching and learning.
- Communicate with schools and manage customer accounts, keeping schools informed of services offered.
- Document technical solutions and manage technical issues that impact school operations.
- Act as a proactive team player with strong communication and organisational skills.
Qualifications:
- Minimum of 2 years’ experience in a previous ICT Technician or 2nd line support role, preferably within the education sector.
- Strong technical background and self‑motivation with excellent customer service orientation.
- Good knowledge of common user applications and proficiency with Microsoft Office 365.
- Ability to work independently, problem‑solve, and identify ways to improve services.
Benefits:
- Salary is negotiable within the advertised range, plus benefits including a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye‑care voucher, mental health first aid, employee assistance programme, and employee recognition scheme.
Employment Details:
- Seniority: Entry level.
- Employment type: Full‑time.
- Industry: IT Services and Consulting.
EEO & Safeguarding: turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. All successful candidates will be subject to enhanced DBS and safeguarding checks.
Junior ICT Consultant in Luton employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior ICT Consultant in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. You never know who might have a lead on a Junior ICT Consultant role or can give you insider tips on the application process.
✨Tip Number 2
Show off your skills! If you’ve got experience with hardware and software, consider creating a portfolio or a project showcase. This can really help you stand out during interviews and show that you’re ready to tackle the challenges of the role.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common technical problems and how you’d solve them. Being able to demonstrate your problem-solving skills will impress potential employers and show you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Junior ICT Consultant job. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Junior ICT Consultant in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior ICT Consultant role. Highlight your relevant experience, especially in IT support and education, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools and how your background makes you a great fit for the role. Keep it friendly and professional!
Show Off Your Technical Skills: Since this role involves maintaining hardware and software, be sure to showcase your technical skills. Mention any specific tools or systems you’ve worked with, especially Microsoft Office 365 and troubleshooting techniques.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and Microsoft Office 365. Be ready to discuss your experience with hardware and software installations, as well as troubleshooting techniques you've used in the past.
✨Show Off Your Customer Service Skills
Since this role involves supporting schools, highlight any previous experience where you've provided excellent customer service. Think of specific examples where you resolved issues or improved a process for users, and be prepared to share these during the interview.
✨Demonstrate Your Problem-Solving Ability
Prepare to discuss how you've tackled technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think critically and find solutions independently.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with school staff. Consider doing mock interviews with friends to build your confidence and clarity.