At a Glance
- Tasks: Lead IT support across various educational sites and ensure smooth tech operations.
- Company: Join Turn IT On, a dynamic company dedicated to enhancing technology in education.
- Benefits: Enjoy competitive salary, opportunities for growth, and a supportive work culture.
- Other info: This role offers a chance to develop your skills in a vibrant environment.
- Why this job: Be part of a team that values innovation and makes a real impact in education.
- Qualifications: Passion for technology and experience in an educational setting are essential.
The predicted salary is between 28000 - 48000 £ per year.
£33,000 – £41,000
Turn IT On is currently seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. You will also collaborate with the Senior Management team to aid in the development of the school’s IT infrastructure and plan projects. Your role will be pivotal in ensuring the school's ICT network is optimised for effective teaching and learning while ensuring its security and stability.
Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, staying informed about the services and solutions turn IT on can offer, and managing customer accounts.
Key Responsibilities
- Managing the school’s network infrastructure and ICT based applications
- Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups
- Providing technical advice, training and support to staff to enable them to make effective use of systems
- Day-to-day management of all IT operations ensuring all requests are dealt with efficiently
- Line managing and taking responsibility for the work of the ICT support staff
- Providing 2nd/3rd line support
- Providing a weekly service update email to the key contacts and preparing a monthly service review report including reporting on any SLA failures
- Enforcing and monitoring in line with school policies
- Training internal staff
- Working 4 days a week as an IT Manager and 1 day a week supporting the school as a Trust IT Manager
Our Ideal Candidate
- Strong passion for IT, with at least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
- Exceptional understanding of the requirements and responsibilities of working within the school environment
- Experience in upgrading a school IT Network system
- Self-motivation, excellent communication skills and interpersonal skills, and exceptional customer service skills
- Ability to work both independently and as part of a team, talent for problem-solving and a proactive approach to enhancing the services provided by the team
The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.
In return, we are offering a salary of between £33,000 and £41,000 negotiable for the right person. Benefits include salary sacrifice pension scheme, benefits & wellbeing hub including electric/hybrid car leasing scheme, cycle & e‑bike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
IT Manager in Reading employer: turn IT on
Turn IT On is an exceptional employer that fosters a dynamic and supportive work culture, ideal for those passionate about technology in the education sector. With competitive salaries and opportunities for professional growth, employees are encouraged to develop their skills while making a meaningful impact on the learning environment. Located in the vibrant regions of Berkshire and Hertfordshire, our team enjoys a collaborative atmosphere that values innovation and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Reading
✨Tip Number 1
Familiarise yourself with the latest educational technologies and tools that are commonly used in schools. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to enhancing the learning environment through technology.
✨Tip Number 2
Network with professionals in the education sector, especially those who work in IT roles. Attend relevant events or join online forums where you can share insights and learn about the challenges they face, which can give you an edge in understanding the needs of the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional service in previous roles. Think about situations where you resolved technical issues quickly or improved processes, as these anecdotes will showcase your problem-solving skills and customer service orientation.
✨Tip Number 4
Research Turn IT On and understand their mission and values. Tailoring your conversation to align with their goals during interviews will show that you're genuinely interested in the company and its impact on the education sector.
We think you need these skills to ace IT Manager in Reading
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific requirements and responsibilities of the IT Manager position. Tailor your application to highlight your relevant experience in technology and education.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous roles where you provided IT support, especially in an educational setting. Mention specific technologies or systems you have worked with that are relevant to the role.
Show Enthusiasm for Technology:Demonstrate your passion for technology in your application. Share examples of how you've kept up with industry trends or how you've implemented new technologies in past roles.
Craft a Strong Cover Letter:Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Make sure to express your commitment to providing exceptional service to customers.
How to prepare for a job interview at turn IT on
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share examples of how you've used technology to solve problems or improve processes in previous roles, especially in an educational environment.
✨Demonstrate Customer Service Skills
Since the role involves providing exceptional service, be prepared to discuss your approach to customer service. Highlight any experiences where you went above and beyond to assist users or resolve issues.
✨Prepare for Technical Questions
Brush up on your technical knowledge relevant to the position. Be ready to answer questions about IT management, troubleshooting, and support systems, as well as any specific technologies mentioned in the job description.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and future projects. This shows your interest in the role and helps you assess if it's the right fit for you.
