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- Tasks: Support schools by resolving IT issues and maintaining tech equipment.
- Company: Join turn IT on, a dynamic company in Reading.
- Benefits: Enjoy a competitive salary, pension scheme, and wellness support.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: 2 years in ICT support and a passion for customer service.
- Other info: Part-time role with flexible hours and growth opportunities.
The predicted salary is between 26000 - 32000 ÂŁ per year.
Join as an ICT Consultant at turn IT on based in Reading. This partâtime role (2 days per week) rewards your technical flair and passion for customer service with an annual salary from ÂŁ26,000 to ÂŁ32,000 (ÂŁ10,400 â ÂŁ12,800 for two days per week). You will support schools across Reading and Berkshire, ensuring their IT infrastructure runs smoothly.
Key requirements: valid UK driving licence, access to a vehicle, and the ability to travel to multiple school sites.
Responsibilities:
- Manage and resolve technical issues impacting school functions, providing robust solutions.
- Install, maintain and repair computer hardware, including desktops, iPads, printers, telephones, scanners and AV equipment.
- Configure and update software across the network, diagnose problems and provide user support, including Microsoft Office365.
- Communicate with schools about available services, manage accounts and keep them informed of updates.
- Work independently, identify improvement opportunities and act proactively.
Qualifications:
- Minimum of 2 years in ICT Technician / 2nd line support, preferably in education.
- Strong technical background and customerâservice orientation.
- Excellent communication and organisational skills; able to explain technical issues in layman's terms.
- Selfâmotivated team player with problemâsolving aptitude.
Benefits:
- Pension scheme.
- Electric/hybrid car scheme.
- Cycle/eâbike scheme.
- Eyeâcare voucher.
- Mental health first aid.
- Employee assistance programme.
- Employee recognition scheme.
All successful candidates will undergo enhanced DBS and safeguarding checks.
Seniority level: Entry level. Employment type: Partâtime. Job function: Information Technology. Industries: IT Services and IT Consulting.
ICT Consultant employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land ICT Consultant
â¨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. A friendly chat can lead to opportunities that arenât even advertised yet.
â¨Tip Number 2
Show off your skills! If youâve got a portfolio of past projects or a blog where you share tech tips, make sure to mention it during interviews. Itâs a great way to demonstrate your expertise and passion.
â¨Tip Number 3
Prepare for the interview by researching the schools youâll be supporting. Knowing their specific IT needs will help you tailor your answers and show youâre genuinely interested in the role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace ICT Consultant
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your technical skills and customer service experience. We want to see how your background fits the role of an ICT Consultant, so donât be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about supporting schools and how your skills can make a difference. Keep it friendly and professional â we love a personal touch!
Show Off Your Communication Skills: Since you'll be explaining tech stuff to non-techies, make sure your application reflects your ability to communicate clearly. Use simple language and avoid jargon where possible â we want to see that you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itâs the best way for us to receive your application and get to know you better. Plus, it shows youâre keen on joining our team!
How to prepare for a job interview at turn IT on
â¨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and software relevant to schools. Be ready to discuss your experience with Microsoft Office365 and any troubleshooting you've done in the past.
â¨Show Off Your Customer Service Skills
Since this role is all about supporting schools, think of examples where you've gone above and beyond for a customer. Prepare to share how youâve communicated complex tech issues in simple terms to non-techy folks.
â¨Be Ready to Problem-Solve
Expect some scenario-based questions where youâll need to demonstrate your problem-solving skills. Think through common IT issues in schools and how you would tackle them, showing your proactive approach.
â¨Demonstrate Your Organisational Skills
As you'll be managing multiple school sites, highlight your organisational abilities. Share examples of how you've successfully juggled tasks or projects in the past, ensuring everything runs smoothly.