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- Tasks: Support schools with IT solutions, maintain hardware, and resolve technical issues.
- Company: Join a leading ICT service provider supporting over 5,000 schools across England.
- Benefits: Enjoy a competitive salary, pension scheme, and flexible working options.
- Why this job: Be part of a friendly team making a real impact in education through technology.
- Qualifications: 2 years of experience in ICT support preferred; passion for IT and customer service is essential.
- Other info: Enhanced DBS checks required; inclusive workplace culture focused on diversity.
The predicted salary is between 22000 - 27000 £ per year.
ICT Consultant – Turn IT on
Salary: £26,000 – £31,000 (negotiable depending on experience).
Location: Borehamwood, Welwyn Garden City, Letchworth Garden City & Watford (London area).
Turn IT on are looking for an ICT Consultant who has a real flair for technology and a passion for providing exemplary service to our customers. You will support schools across London, maintain all IT hardware and services, and help schools improve the standard of their ICT provisions to deliver effective teaching and learning through ICT solutions.
- Maintain and repair school computer equipment, diagnose and resolve technical problems, and install new and existing software across the network.
- Provide technical support to users, including users of Microsoft Office365, and resolve identified technical problems.
- Manage the accounts of your customers, keep schools up to date with what services turn IT on can offer, and facilitate communication between your school and turn IT on.
- Support schools in multiple locations; hold a UK driving licence and have access to a vehicle.
At least 2 years’ experience in an ICT Technician / 2nd line support role, preferably in the education sector (although not essential). Strong technical background, self-motivated customer service, team player, excellent communication and organisational skills, proactive problem solving, and ability to explain technical issues in layman’s terms.
Benefits: salary £26,000-£31,000, pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme, employee recognition scheme. DBS and safeguarding checks required.
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
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ICT Consultant employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Consultant
✨Tip Number 1
Familiarise yourself with the specific technologies and software mentioned in the job description, such as Microsoft Office365. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in the education sector, even if it's not directly related to ICT. Schools value candidates who understand their unique environment and challenges, so be sure to mention any relevant experiences.
✨Tip Number 3
Prepare to discuss how you've successfully resolved technical issues in the past. Use specific examples that showcase your problem-solving skills and ability to communicate technical information clearly to non-technical users.
✨Tip Number 4
Research Turn IT On and its services thoroughly. Understanding their mission and values will help you align your answers during the interview and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace ICT Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ICT support, particularly any roles where you've worked with schools or educational institutions. Emphasise your technical skills, especially with Microsoft Office365 and any other software mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've resolved technical issues in the past and how you can contribute to improving ICT provisions in schools.
Highlight Communication Skills: Since the role requires explaining technical issues in layman's terms, include examples in your application that demonstrate your strong communication skills. This could be through previous job experiences or relevant training.
Showcase Problem-Solving Abilities: In your application, provide instances where you've successfully diagnosed and solved technical problems. This will illustrate your proactive approach and aptitude for problem-solving, which are key qualities for this role.
How to prepare for a job interview at turn IT on
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Highlight your experience with maintaining IT hardware, installing software, and troubleshooting issues. Consider bringing examples of past projects or challenges you've successfully managed.
✨Demonstrate Customer Service Excellence
Since the role involves providing support to schools, emphasise your passion for customer service. Share specific instances where you went above and beyond to assist users, and explain how you can communicate technical information in a way that's easy for non-technical staff to understand.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems. Practice articulating your thought process and approach to diagnosing and resolving issues. This will showcase your proactive attitude and problem-solving skills.
✨Research the Company and Its Values
Familiarise yourself with turn IT on and its mission to support schools. Understanding their values and services will help you align your answers with what they are looking for in a candidate, demonstrating that you're genuinely interested in the role and the company.
