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- Tasks: Support schools with IT hardware, resolve technical issues, and maintain computer equipment.
- Company: Leading ICT solutions provider in Luton with a focus on education.
- Benefits: Salary between £26,000 to £31,000, pension scheme, and flexible working options.
- Other info: Self-motivated individuals will thrive in this dynamic role.
- Why this job: Make a difference in education by enhancing IT services and support.
- Qualifications: Minimum 2 years experience in ICT support and excellent customer service skills.
The predicted salary is between 26000 - 31000 £ per year.
A leading ICT solutions provider in Luton is seeking an experienced ICT Consultant to support a school with their IT hardware and services. The role involves resolving technical issues, installation, and maintenance of computer equipment, along with supporting the use of Microsoft Office365.
Candidates should have a minimum of 2 years of experience in a similar role, excellent customer service skills, and be self-motivated.
The position offers a salary of £26,000 to £31,000, along with additional benefits including a pension scheme and flexible working options.
Education ICT Consultant – 2nd Line Support (Luton) employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education ICT Consultant – 2nd Line Support (Luton)
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and ICT sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of your past projects that highlight your experience with IT hardware and Microsoft Office365. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical support and customer service. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for passionate individuals like you to join our team in making a difference in education.
We think you need these skills to ace Education ICT Consultant – 2nd Line Support (Luton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ICT support, especially with IT hardware and Microsoft Office365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools with their IT needs. We love seeing candidates who can connect their personal motivation to the role.
Show Off Your Customer Service Skills: Since this role involves working closely with school staff, highlight any previous customer service experience. We appreciate candidates who can demonstrate their ability to resolve issues calmly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT hardware and Microsoft Office365. Be ready to discuss specific issues you've resolved in the past and how you approached them.
✨Show Off Your Customer Service Skills
Since this role involves supporting a school, highlight your experience in customer service. Prepare examples of how you've effectively communicated with clients or users, especially in stressful situations.
✨Demonstrate Self-Motivation
This position requires a self-motivated individual. Think of instances where you've taken the initiative to solve problems or improve processes without being prompted. Share these stories during your interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the job is the right fit for you. Consider asking about their approach to IT support in schools or how they handle ongoing training.