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- Tasks: Support schools with IT solutions, maintain hardware, and provide excellent customer service.
- Company: Join a friendly tech company dedicated to transforming education through innovative ICT support.
- Benefits: Enjoy a pension scheme, car schemes, eye care vouchers, and mental health support.
- Why this job: Make a real difference in education while working with cutting-edge technology.
- Qualifications: Experience in ICT support or technician roles, preferably in education.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, joining our team supporting a Trust within Burnham, Slough. You will be responsible for maintaining all IT hardware and services across the school sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.
You will facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, providing technical support for users and resolving identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.
The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
Responsibilities include:
- Installation or repair of computers with standardised applications and networking software
- Diagnosing and solving problems that develop in their operations
- Responding to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware)
The role is offered on a full-time, full year basis and the successful candidate will be subject to an enhanced DBS and safeguarding checks. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have eight brands under the Transforming Learning Group: Turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM, GDPR Sentry and Edufin. Between the eight brands, we provide services to over 5,000 schools across England and employ nearly 470 staff members.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT on is a friendly and supportive place to work where people feel trusted and respected. Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working.
IT Networks Consultant in Amersham employer: turn IT on
Contact Detail:
turn IT on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Networks Consultant in Amersham
✨Tip Number 1
Network like a pro! Attend local tech meetups or workshops related to ICT. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects or any tech solutions you've implemented. This can really set you apart from other candidates and give employers a taste of what you can bring to their team.
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each role. Research the company and mention how your experience aligns with their needs. This shows you're genuinely interested and not just sending out generic applications.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you through the application process. Plus, applying directly through us can sometimes give you a better chance of landing that interview!
We think you need these skills to ace IT Networks Consultant in Amersham
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Share any personal projects or experiences that highlight your love for IT and how you’ve used it to solve problems or improve services.
Tailor Your CV: Make sure your CV is tailored to the role of an ICT Consultant. Highlight relevant experience, especially in maintaining IT hardware and providing customer support, so we can see how you fit into our team.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at turn IT on
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and Microsoft Office365. Be ready to discuss your experience with maintaining IT hardware and solving technical problems, as this will show your passion for technology and your ability to provide exemplary service.
✨Showcase Your Customer Service Skills
Since the role involves a lot of interaction with schools, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved services, as this will demonstrate your proactive approach and problem-solving skills.
✨Research the Company and Its Services
Familiarise yourself with Turn IT On and the range of services they offer. Understanding their mission and values will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. This could be about their approach to ICT solutions in education or how they support their staff's professional development. It shows you're engaged and keen to contribute to the team.