At a Glance
- Tasks: Manage client relationships and ensure timely payments in a fast-paced finance team.
- Company: Join Turley, a dynamic firm committed to sustainability and professional growth.
- Benefits: Enjoy flexible working, competitive pay, and a supportive environment for personal development.
- Other info: Embrace a hybrid work model with opportunities for career advancement.
- Why this job: Make a real impact while thriving in a vibrant company culture.
- Qualifications: Experience in credit control and exceptional customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Credit Controller looking to join a team where you will be encouraged to learn and grow? We’re looking for an experienced Credit Controller to join our finance team based in Manchester. As Credit Controller you will build and maintain effective relationships with a portfolio of clients to promote a high performing credit control service to the business which forms an integral part of our overall client service. You will be encouraged to learn and grow, take on new challenges and contribute fresh ideas. You will have experience in a similar, fast paced role, ideally in a professional services environment e.g., planning consultancy, law firm, and accountancy practice.
Duties include (but are not limited to):
- Proactive ownership of your own debt ledger, responsible for ensuring robust actions are taken throughout the end-to-end debt cycle
- Proactive chasing of payments within a professional services setting
- Managing Risk to ensure your debt ledger is prioritized to achieve the best outcomes
- Ability to have a flexible approach in helping our clients whilst driving commercial success
- Delivering accurate closure of month end activities around allocations & investigations of nominal amounts
- Driving invoice query resolutions with our internal billing teams
- Provide administrative assistance to the finance team when needed
- Liaise with our Planners and support teams to resolve Project debtor queries
- Maintain up to date accurate records of information across multiple systems
- Responsible for supporting internal stakeholders, championing credit control and maintaining strong working relationships
The ideal candidate will have:
- An understanding of working debt by project/matter
- Exceptional customer service skills balanced appropriately with robust debtor actions
- Working with multiple currencies
- Target driven attitude to maximising cash collection & reducing the aged debt
- Robust time management and attention to detail
- Strong communication skills working within a hybrid setting
- Accuracy & Speed in working with multiple systems
- A flexible and committed approach within the role
We offer excellent remuneration and a flexible benefits package including medical insurance, pension, flexible working allowance, ownership dividend and performance-related bonus. Turley operates a blended flexible working model, allowing co-owners choice, freedom, and flexibility as to where, when and how they work, balancing personal, team and client requirements. We are happy to talk about flexible working options in more detail during the recruitment process.
We are committed to ensuring people, places and the planet can thrive. We know that actions speak louder than words. As a business, and through our client work, we strive to make a meaningful impact. This is how we are shaping a more sustainable future. We have been CarbonNeutral® certified since 2018; achieved Bronze Carbon Literate Organisation accreditation in 2023; and are working towards B Corp status. Driven by our purpose, we believe in using business as a force for good, including generating value for our clients and profits for our co-owners. Our aim is to be an even more diverse and inclusive company; we celebrate difference and we’re actively building more diverse teams. We welcome applications from candidates regardless of background and personal circumstances who meet the criteria set out above. We would love for you to join an organisation that enables you to thrive.
If you need any assistance during the recruitment process or we can put in any adjustments for you, please contact Turley’s People & Culture team (careers@turley.co.uk).
If you think that Turley could be the right move for you, please apply in confidence by following the Apply Now link below or email careers@turley.co.uk, providing your CV and a covering letter. We welcome applications directly, and would prefer not to receive CVs from recruitment agencies. The successful candidate must have permission to work in the UK by the start of their employment.
Credit Controller in Manchester employer: Turley
Turley is an exceptional employer that fosters a professional, friendly, and supportive environment, perfect for an experienced Credit Controller looking to thrive in Manchester. With a commitment to employee growth, flexible working options, and a vibrant company culture, Turley not only prioritises personal and professional development but also champions sustainability and inclusivity, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Turley, they value collaboration and sustainability, so think about how your experience aligns with their mission and be ready to share examples.
✨Tip Number 3
Practice your pitch! You want to make a great first impression, so rehearse how you’ll introduce yourself and highlight your relevant skills. Keep it concise but impactful—show them why you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Credit Controller in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in credit control and any relevant achievements to show us you’re the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join us at Turley and how your background aligns with our values. Don’t forget to mention your passion for client relationships and proactive debt management!
Showcase Your Customer Service Skills:Since exceptional customer service is key in this role, make sure to include examples of how you've successfully managed client relationships in the past. We love seeing how you’ve balanced robust actions with great service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Turley
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your financial knowledge and be ready to discuss your experience with managing debt ledgers, chasing payments, and handling multiple currencies. This will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
In this role, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past, especially in a professional services environment. Highlight your ability to balance customer service with robust debtor actions to demonstrate your understanding of the role's demands.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like how you'd handle a difficult client or resolve an invoice query. Think through your past experiences and prepare specific examples that showcase your problem-solving skills and flexibility in challenging situations.
✨Emphasise Your Team Spirit
This company values collaboration, so be prepared to discuss how you've worked effectively within a team. Share instances where you've supported internal stakeholders or collaborated with other departments to achieve common goals, as this will align with their culture of teamwork and support.
