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For Companies At a Glance
- Tasks: Welcome passengers, coordinate with crew, and manage flight documents.
- Company: Join Turkish Airlines, a leader in exceptional hospitality and global travel.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and teamwork.
- Why this job: Be part of a team that creates memorable travel experiences and connects the world.
- Qualifications: High school diploma or bachelor's degree; 1 year experience in aviation or tourism required.
- Other info: Shift work, including nights; strong communication skills needed.
The predicted salary is between 24000 - 36000 £ per year.
Station Agent
Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!
Job Description:
As the aircraft arrives, you'll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You'll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons.
In cases of lost baggage, you'll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you'll follow the compensation process accordingly.
Desired Skills & Experience:
- Bachelor's degree or at least high school graduation.
- Permanent residence permit in the respective country (the company does not provide or assist with work permits).
- Minimum of 1 year experience in civil aviation or tourism.
- The ability to thrive in high-pressure situations.
- Excellent command of English and proficiency in local language(s).
- Availability to work in shifts, including overnight shifts.
- A team player who can also work independently when needed.
- Ability to multitask effectively and handle multiple tasks simultaneously.
- Strong oral and written communication skills.
- Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.
We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 349 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.
Station Agent employer: Turkish Airlines
Contact Detail:
Turkish Airlines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Agent
✨Tip Number 1
Familiarize yourself with the operations of an airport and the role of a Station Agent. Understanding the various departments you will interact with, such as customs and immigration, can give you an edge during the interview.
✨Tip Number 2
Highlight your experience in high-pressure situations. Be prepared to share specific examples of how you've successfully managed stress and multitasked in previous roles, as this is crucial for the Station Agent position.
✨Tip Number 3
Brush up on your communication skills. Since you'll be interacting with passengers and various teams, demonstrating your ability to communicate clearly and effectively will be key to impressing us.
✨Tip Number 4
Show your enthusiasm for the airline industry. Research Turkish Airlines and be ready to discuss why you want to be part of our team and how you align with our commitment to exceptional service.
We think you need these skills to ace Station Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Station Agent at Turkish Airlines. Familiarize yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customize your CV to highlight relevant experience in civil aviation or tourism. Emphasize your ability to work under pressure, your communication skills, and any previous roles that involved customer service or teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your go-getter attitude and ability to multitask effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your English and any local language(s) are clear and professional, as strong communication skills are essential for this position.
How to prepare for a job interview at Turkish Airlines
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Turkish Airlines values bright and enthusiastic individuals, so let your passion for providing outstanding passenger services shine through during the interview.
✨Demonstrate Your Multitasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks at once. As a Station Agent, you'll need to handle various responsibilities simultaneously, so showcasing your ability to multitask effectively will be crucial.
✨Communicate Clearly
Since strong oral and written communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with team members and passengers in previous positions.
✨Prepare for High-Pressure Scenarios
Think of situations where you thrived under pressure and be prepared to share these stories. The role requires someone who can handle high-pressure situations, so demonstrating your ability to stay calm and make effective decisions will impress the interviewers.
