Assistant Store Manager

Assistant Store Manager

York Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create an amazing shopping experience for guests.
  • Company: Join a vibrant company dedicated to exceptional service and teamwork.
  • Benefits: Enjoy flexible scheduling, competitive pay, and a fun work environment.
  • Why this job: Be part of a supportive leadership team that values your contributions and growth.
  • Qualifications: Must have at least 1 year of retail or food experience; leadership skills preferred.
  • Other info: Full-time role with evening and weekend shifts; must be able to lift up to 40 pounds.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Job Description

Position Summary:

If you are a high energy, outgoing person who loves to help and lead others and is looking to join a leadership team that is committed to creating a great place to work and even better shopping experience for our guests, this job is for you! Assistant Managers support the Store Manager and other team members in delivering an exceptional guest shopping experience.

Responsibilities:

  • Manages the store team’s Guest Service behaviors, providing coaching to ensure that they are greeting all guests in a friendly manner to make them feel welcomed, appreciated, and always “make it right” for our guests.
  • While covering the location, will support the Store manager in building and developing a strong team with effective training, scheduling, coaching, and supporting a working environment that promotes engagement and living the Company values
  • Partner with Store Manager to achieve operational excellence, and hit financial objectives on store promotions, sales objectives, controls etc.
  • Assist with achieving overall appearance and cleanliness of the store (inside and out) ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard.
  • Assist with quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Monitor product levels on the sales floor, including coolers and freezers, rotating stock and keeping product levels full so that we have what our guests’ desire and achieve the Company goal of 100% in-stock at all times.
  • Perform other duties as assigned at the discretion of the Store Manager or Person in Charge in SM’s absence.
  • Must be able to perform the essential functions of this position with or without reasonable accommodations.
  • Working Relationships: Store team members, Store Manager, District Manager, and various Corporate personnel and vendors

    Requirements

    Minimum Education: High School or GED

    Preferred Education: N/A

    Minimum Experience: 1 year retail or food experience – must complete Assistant Manager Training program before assigned in this role

    Preferred Experience: 1-2 year in retail, guest service or restaurant, in a leadership role

    Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory

    Soft Skills:

  • Comfortable talking and interacting with guests and team members
  • High energy
  • Ability to move from one activity to another quickly
  • Team oriented; willing to give extra effort to help others
  • Computer skills are helpful
  • Scheduling: This position is scheduled primarily on second shifts, opposite the Store Manager and must be able to work nights, weekends and holidays.

    Hours & Conditions: Full time – 40 hours maximum

    Travel: 5-10% to cover store and to attend meetings. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

    Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

    Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)

    $14.25-$16.25

    Wage

    $14.25-$16.25

    Additional Info

    Desired Previous Job Experience 2 years retail management experience or 2 years non-retail management experience. Associate’s or Bachelor’s Degree. Stable work history. Proficient computer skills.

    Assistant Store Manager employer: Turkey Hill

    Join a vibrant team as an Assistant Store Manager where your leadership skills will shine in a supportive and engaging work environment. We prioritise employee growth through comprehensive training and development opportunities, ensuring you can thrive while delivering exceptional guest experiences. Located in a dynamic retail setting, we offer a culture that values teamwork, high energy, and a commitment to excellence, making it a fantastic place to build your career.
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    Contact Detail:

    Turkey Hill Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Store Manager

    ✨Tip Number 1

    Show your enthusiasm for guest service! When networking or during interviews, share specific examples of how you've gone above and beyond to create a positive experience for customers. This will demonstrate that you align with our commitment to exceptional service.

    ✨Tip Number 2

    Highlight your leadership skills by discussing any previous experiences where you successfully managed a team or trained new staff. We value candidates who can inspire and motivate others, so be sure to showcase your ability to lead effectively.

    ✨Tip Number 3

    Familiarise yourself with our company values and culture. During your interactions, whether in person or online, refer to these values and explain how they resonate with your own work ethic. This shows that you're not just looking for a job, but a place where you can contribute meaningfully.

    ✨Tip Number 4

    Be prepared to discuss operational excellence. Brush up on retail management best practices, especially around stock management and cleanliness standards. Showing that you understand the importance of these areas will set you apart as a candidate who is ready to hit the ground running.

    We think you need these skills to ace Assistant Store Manager

    Leadership Skills
    Guest Service Orientation
    Coaching and Mentoring
    Team Building
    Operational Excellence
    Financial Acumen
    Merchandising Skills
    Quality Control
    Food Safety Knowledge
    Scheduling and Time Management
    Communication Skills
    Problem-Solving Skills
    Adaptability
    High Energy and Enthusiasm
    Basic Computer Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service, especially any leadership roles. Emphasise your ability to manage teams and deliver exceptional guest service.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your high energy and outgoing personality. Mention specific examples of how you've successfully led teams or improved guest experiences in previous roles.

    Highlight Soft Skills: In your application, focus on soft skills such as teamwork, communication, and adaptability. These are crucial for the Assistant Store Manager role, so provide examples of how you've demonstrated these skills in past positions.

    Show Enthusiasm for the Company: Research the company’s values and culture, and express your enthusiasm for joining their team. Mention how you align with their commitment to creating a great shopping experience and a positive work environment.

    How to prepare for a job interview at Turkey Hill

    ✨Show Your Energy

    As an Assistant Store Manager, high energy is key! Make sure to convey your enthusiasm during the interview. Share examples of how you've motivated teams in the past and how you can bring that same energy to the store.

    ✨Demonstrate Guest Service Skills

    Since this role focuses on delivering exceptional guest experiences, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond for a guest or resolved a challenging situation.

    ✨Highlight Leadership Experience

    Talk about your previous leadership roles, especially in retail or food service. Discuss how you've trained and developed team members, and how you foster a positive working environment that aligns with company values.

    ✨Prepare for Operational Questions

    Expect questions about managing store operations, including cleanliness and stock levels. Be ready to explain how you would ensure the store meets company standards and how you would handle any operational challenges.

    Assistant Store Manager
    Turkey Hill
    Location: York
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