At a Glance
- Tasks: Manage reception tasks, greet visitors, and maintain a welcoming environment.
- Company: Join Tunstall, a leading health and care technology provider.
- Benefits: Competitive salary, 25 days holiday, healthcare plan, and professional development.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be part of a diverse team making a real impact in health and care.
- Qualifications: Strong organisational skills and friendly communication style required.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are recruiting a Receptionist to join our Head Office team. The role will be based at our office in Whitley, Yorkshire. This is a part-time role working approximately 21 hours per week.
What will you be doing in this role?
As our Receptionist, you will have responsibility for all reception-related tasks at our Head Office.
The Ideal candidate:
You should have excellent organisation skills, including the ability to manage your own workload effectively. You will have a friendly manner along with the ability to deal with a wide range of visitors/stakeholders.
What we offer:
- Competitive salary
- 25 days holiday + public holidays
- Holiday purchase scheme
- Contributory pension
- Car salary sacrifice scheme via Tusker
- Paid volunteer day to support a cause you are passionate about
- Enhanced maternity, paternity, adoption and shared parental pay entitlements
- Healthcare cash plan, including free eye tests
- Dedicated 24/7 employee benefits platform ‘Verlingue’ that includes retail discounts, salary sacrifice options, and health and wellbeing support
- EAP WeCare service - including a 24/7 online GP and mental health counselling service
- Boost your learning and growth through access to LinkedIn learning and a Talent Library with over 800 courses, covering subjects from business skills to project management essentials
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Key areas of responsibility:
- Manage all customer visits to HQ, including booking meeting rooms, tours, and lunches if required
- Maintain all meeting rooms, ensuring they are reset and bookings are managed appropriately
- Ability to organise a busy workload
- Use the Teams software to take calls and forward to colleagues
- Manage post and recorded mail
- Make orders for cleaning products, tea/coffee
- Manage all communications regarding the site
- Keep Reception tidy and presentable
- Maintain coffee machine and supplies
Key skills and experience:
- Office Administration
- Business communication – professional email writing
- Confidentiality and Compliance – handling sensitive information appropriately
Required competencies:
- Communication Skills – clear, concise email and verbal communication
- Stakeholder Management
- Professional tone under pressure
- Microsoft Office – Word / PowerPoint / Teams / Excel
Desirable skills and experience:
- Ability to understand business priorities and align support accordingly
- Seeing the bigger picture, not just individual tasks
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
A bit about us:
Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life-saving and life-changing technology and services to millions of people in 18 different countries.
At Tunstall, you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes to the many development and career growth opportunities we provide.
Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.
Equal Opportunities at Tunstall:
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair, and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Receptionist (Part-time) in Yorkshire employer: Tunstall UKI
Tunstall UKI is an excellent employer, offering a supportive hybrid working environment that fosters collaboration and flexibility. Employees benefit from competitive perks such as a car allowance and generous holiday, while also having ample opportunities for professional growth within the dynamic Group Finance Team at the Whitley location. Join us to be part of a culture that values analytical excellence and meaningful contributions to the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-time) in Yorkshire
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tunstall UKI and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tunstall UKI and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part-time) in Yorkshire
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tunstall UKI.
Get Familiar with Our Brand:Before applying, take some time to learn about Tunstall UKI and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tunstall UKI
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tunstall UKI.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tunstall UKI will surely appreciate.
