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- Tasks: Provide top-notch repair and maintenance services for health tech products.
- Company: Join Tunstall, a leading health and care technology provider with a diverse team.
- Benefits: Enjoy a company vehicle, fuel card, overtime, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Electrical/Electronic qualification and strong communication skills required.
- Other info: Open to all backgrounds; apply even if you're unsure about your qualifications!
The predicted salary is between 30000 - 42000 £ per year.
Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life-saving and life-changing technology and services to millions of people in 18 different countries.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will be based in West Lancashire / Greater Manchester / Merseyside.
What will you be doing in this role? As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate: To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving license (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Equal Opportunities at Tunstall: At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - West Lancashire / Greater Manchester / Merseyside employer: Tunstall UKI
Contact Detail:
Tunstall UKI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - West Lancashire / Greater Manchester / Merseyside
✨Tip Number 1
Get to know Tunstall and its mission! Research the company’s values and the impact they have on communities. This will help you connect your skills and experiences to what they’re looking for, making you stand out in interviews.
✨Tip Number 2
Practice your customer service skills! As a Field Service Engineer, you'll be interacting with various customers, including vulnerable individuals. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Reach out to current or former Tunstall employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s a great way to get insider info and make connections.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you’re unsure about meeting all the criteria, we encourage you to throw your hat in the ring. You never know how your unique skills could fit into our team!
We think you need these skills to ace Field Service Engineer - West Lancashire / Greater Manchester / Merseyside
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe that your unique qualities are what make you special. So, don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you a great fit for the Field Service Engineer role!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Focus on your electrical and electronic qualifications, as well as any field-based experience you have. This shows us that you’re genuinely interested in the role!
Showcase Your Skills: We want to see your problem-solving and interpersonal skills in action! Use specific examples from your past experiences to demonstrate how you've successfully dealt with customers or tackled challenges. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and it ensures that your application goes directly to us. Plus, we love seeing candidates who take the initiative to follow our application process!
How to prepare for a job interview at Tunstall UKI
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Tunstall values expertise, so be ready to discuss your experience and how it relates to the role.
✨Show Your People Skills
As a Field Service Engineer, you'll be interacting with a variety of customers, including vulnerable individuals. Prepare examples of how you've successfully communicated and built rapport with different types of people in past roles.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges in your previous work and how you resolved them. Tunstall is looking for strong problem solvers, so showcasing your analytical skills will set you apart.
✨Emphasise Teamwork and Time Management
Be ready to discuss how you work within a team and manage your time effectively, especially in a field-based role. Tunstall champions teamwork, so sharing your experiences in collaborative settings will resonate well.
