At a Glance
- Tasks: Support ERP transformation by resolving system issues and improving processes.
- Company: Join Tunstall, a leading health and care technology provider with a diverse team.
- Benefits: Enjoy competitive salary, generous holiday, private health insurance, and career development opportunities.
- Why this job: Make a real impact in a collaborative environment while enhancing your skills.
- Qualifications: Experience as a Systems Analyst on IFS and strong communication skills required.
- Other info: Flexible hybrid working and a supportive team culture await you.
The predicted salary is between 40000 - 50000 £ per year.
We are currently looking for an IFS System Analyst (12-month fixed term contract), as we strengthen and expand our ERP team, to support on the successful execution of our ERP transformation strategy. This role will be based out of our Whitley site (DN14 0HR) working on a hybrid basis. You would need to be flexible based on project and business requirements and expect to be onsite more for your first few weeks, but we are flexible on the number of days required onsite on average per week/month.
Responsibilities
- Resolve process and systems problems and deliver requests for change.
- Quantify opportunities for improvement from process and IS solutions changes.
- Analyse As-Is processes in conjunction with business users.
- Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers.
- Perform options appraisals and recommend appropriate process and software solutions.
- Direct the work of business applications suppliers and ensure suppliers meet Tunstall standards through statements of work definition, supplier reviews and testing.
- Perform systems validation and user acceptance testing in conjunction with business users as required.
- Prepare 'How to' guides and other training materials as needed.
- Provide process and application coaching/training to super-user/user community globally.
- Plan and perform project tasks including those at cutover as needed, including but not limited to technical tasks such as data mapping, loading and reconciliation, business process verification and systems integration testing.
- Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes.
- Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated and ensuring timely stakeholder communication.
- Perform post-implementation reviews and work with business users and third parties as necessary to ensure project benefits are achieved.
- Maintain a current knowledge of applications solutions in the relevant domain.
- Communicate opportunities, plans, process changes and application features to business users and IS colleagues as necessary to broaden understanding and promote continuous improvement.
- Perform data analysis.
- Work as necessary with corporate colleagues on global projects including supporting country and acquisition/disposal onboarding and off-boarding activities and sunset of legacy solutions.
Qualifications
- Proven demonstrable experience as a Systems Analyst on IFS.
- Good communication skills, both verbal and written, able to present the big picture and detailed designs clearly to ensure they are understood.
- Collaborative, used to gathering key requirements from stakeholders, understanding business processes, identifying areas for improvement and delivering effective training on ERP system processes and usage.
- Analytical mindset to organise and analyse data to support decision making.
- Proven experience working in a comparable role with IFS.
- Able to effectively communicate the big picture as well as detailed design.
- Experienced in consulting with, and training of, stakeholder and super-user communities.
- Experience of organising and analysing data to support decision-making.
- Good research and analytical skills.
- Understanding of common business processes.
- Time management and prioritisation skills.
- Strong communication and influencing skills, both verbal & written.
- Good analytical/problem-solving skills.
- High level of attention to detail.
- Ability to clarify and communicate complex issues.
Desirable skills and experience
- Experience using JIRA.
- Exposure to data migration and data/systems integration techniques and tools.
- Experience defining requirements and translating to technical specification.
- Any experience with IFS Finance or Supply Chain module.
- Understanding of process of successful change management.
Tunstall is a market-leading health and care technology provider. We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life-saving and life-changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower… they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.
Benefits
- Competitive salary
- 25 days holiday + public holidays (pro rata)
- Holiday purchase scheme
- Contributory pension
- Paid volunteer day to support a cause you are passionate about
- Enhanced maternity, paternity, adoption and shared parental pay entitlements
- Private Health Insurance
- Dedicated 24/7 employee benefits platform 'Verlingue' that includes things like: free eye tests, retail discounts
- EAP WeCare service - including a 24/7 online GP and mental health counselling service
- Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
IFS Functional Analyst - Field Service Module in Manchester employer: Tunstall Healthcare
Contact Detail:
Tunstall Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IFS Functional Analyst - Field Service Module in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an IFS Functional Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your IFS knowledge and the specific skills mentioned in the job description. Practice answering common questions and think about how your experience aligns with what Tunstall is looking for.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to show why you’re the perfect fit for Tunstall’s mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IFS Functional Analyst - Field Service Module in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with IFS and how it relates to the role. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role requires strong verbal and written communication, make sure your application reflects that. Use clear language and structure your thoughts well. We love seeing candidates who can present complex ideas simply!
Highlight Your Analytical Mindset: We’re looking for someone with a knack for analysing data and processes. In your application, share examples of how you’ve used your analytical skills to solve problems or improve systems in previous roles. This will really catch our eye!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tunstall Healthcare
✨Know Your IFS Inside Out
Make sure you brush up on your IFS knowledge before the interview. Understand the Field Service Module thoroughly, as well as any recent updates or changes. Being able to discuss specific functionalities and how they can improve business processes will show that you're not just familiar with the system, but that you can also leverage it effectively.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset during the interview. Bring examples of how you've organised and analysed data in previous roles, especially in relation to process improvements. This will help illustrate your problem-solving abilities and how you can contribute to the team’s goals.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating complex ideas in a simple way. You might be asked to explain a technical concept or a past project, so being clear and concise will make a great impression. Remember, it's about making sure everyone understands the big picture and the details.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. Think about past experiences where you resolved process issues or delivered training. Be ready to discuss your approach and the outcomes, as this will highlight your practical experience and readiness for the role.