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- Tasks: Provide top-notch repair and maintenance services for health tech products in homes.
- Company: Join Tunstall Healthcare, a leader in health and care technology.
- Benefits: Enjoy a company vehicle, fuel card, and generous pension contributions.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Electrical/Electronic qualification and strong communication skills required.
- Other info: Be part of a diverse team that values your unique strengths.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Field Service Engineer - Norfolk/Suffolk role at Tunstall Healthcare (UK). We are currently looking for a Field Service Engineer to join our team and help us provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover Norfolk or Suffolk.
A bit about us: Tunstall is a market‑leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life‑saving and life‑changing technology and services to millions of people in 18 different countries. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.
What will you be doing in this role? As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relationship and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate: To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field‑based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem‑solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Equal Opportunities at Tunstall: At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Norfolk/Suffolk in Norwich employer: Tunstall Healthcare (UK)
Contact Detail:
Tunstall Healthcare (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Norfolk/Suffolk in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tunstall Healthcare on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to field service roles. Think about how your skills in problem-solving and customer relations can shine through. We want to see your personality and passion!
✨Tip Number 3
Showcase your hands-on experience! If you've worked with electrical or electronic products before, be ready to discuss specific examples. We love hearing about real-life scenarios where you've made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Tunstall.
We think you need these skills to ace Field Service Engineer - Norfolk/Suffolk in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your electrical and electronic qualifications, and any relevant experience you have with fire systems or working in field-based roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer relationship skills and your passion for helping others, especially when working with vulnerable individuals. Let us know why you're excited about joining Tunstall Healthcare.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Tunstall Healthcare (UK)
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding the products you'll be working with, like Emergency Lights and Fire Systems. Being able to discuss your hands-on experience will show that you're not just a theory person but someone who can get the job done.
✨Showcase Your People Skills
Since you'll be interacting with a variety of customers, including vulnerable and elderly individuals, it's crucial to demonstrate your exceptional interpersonal skills. Prepare examples of how you've successfully communicated and built relationships in previous roles, as this will highlight your suitability for the position.
✨Problem-Solving Mindset
Be ready to discuss specific instances where you've tackled challenges in the field. Tunstall values good problem-solving skills, so think of scenarios where you identified an issue, devised a solution, and implemented it effectively. This will showcase your analytical abilities and resourcefulness.
✨Time Management is Key
As a Field Service Engineer, you'll need to manage your time effectively while juggling multiple tasks. Prepare to talk about how you prioritise your workload and ensure timely service delivery. Mention any tools or techniques you use to stay organised, as this will demonstrate your planning skills.
