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- Tasks: Deliver top-notch repair and maintenance services for health tech products in customer homes.
- Company: Leading health and care technology provider with a focus on customer satisfaction.
- Benefits: Company vehicle, fuel card, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while working with innovative health technology.
- Qualifications: NVQ Level 2 in Electrical/Electronic and strong communication skills.
- Other info: Full-time role with great potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading health and care technology provider is hiring a Field Service Engineer in the UK. The role involves delivering high-quality repair and maintenance services to various products, primarily in customer homes, focusing on ensuring customer satisfaction.
The ideal candidate will possess NVQ Level 2 in Electrical/Electronic, along with effective communication and problem-solving skills.
This full-time position offers benefits such as a company vehicle, fuel card, and development opportunities.
Field Service Engineer - Home Health Tech (Norfolk/Suffolk) in Norwich employer: Tunstall Healthcare (UK)
Contact Detail:
Tunstall Healthcare (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Home Health Tech (Norfolk/Suffolk) in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the health tech industry, especially those who work as Field Service Engineers. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think of examples where you've solved problems or improved customer satisfaction – these will be gold during your chat!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining complex technical issues in simple terms. This is crucial for a role that involves working directly with customers in their homes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer - Home Health Tech (Norfolk/Suffolk) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ Level 2 in Electrical/Electronic and any relevant experience. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about health tech and how you can contribute to customer satisfaction. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves working directly with customers, make sure to highlight your effective communication skills in your application. We want to know how you handle tricky situations and keep customers happy!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Tunstall Healthcare (UK)
✨Know Your Tech
Make sure you brush up on your knowledge of health and care technology products. Familiarise yourself with common issues and repairs related to the equipment you'll be working on. This will not only show your technical expertise but also your commitment to delivering high-quality service.
✨Showcase Your Communication Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you've resolved customer issues or explained technical details in an easy-to-understand way.
✨Problem-Solving Scenarios
Be ready to discuss specific problem-solving scenarios from your previous experience. Consider challenges you've faced in the field and how you overcame them. This will demonstrate your ability to think on your feet and provide excellent service under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products, team dynamics, and customer satisfaction strategies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
