At a Glance
- Tasks: Repair and maintain a variety of electrical products while exceeding performance targets.
- Company: Join Tunstall, a leading health and care technology provider with a diverse team.
- Benefits: Company vehicle, fuel card, overtime, enhanced parental benefits, and retail discounts.
- Other info: Dynamic team environment with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives with life-saving technology.
- Qualifications: Electrical/Electronic qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover parts of Kent.
What will you be doing in this role?
- Provide the highest quality repair and maintenance service to the full range of company and third-party products, continually meeting or exceeding given performance targets as directed by the Service Manager.
The Ideal candidate
- Proven experience as a Field Engineer, using electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems, and other electrical/electronic products.
- Any experience of working within a field-based role would be desirable, but not essential.
What we offer
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Responsibilities
- Repair and maintain existing equipment and systems across the full range of products.
- Exceed performance targets set by the Service Manager in productivity, quality of workmanship, first fix rate, stock control, and attendance at work.
- Demonstrate comprehensive knowledge of all the company's core products in their repair and functionality.
- Perform preventative maintenance checks and first line repairs to key products and systems.
- Provide technical assistance and training to other team members and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and participate in their resolution and future prevention.
- Work outside geographical boundaries, demonstrating cooperation and flexibility in meeting customer demands.
- Assist with installation-related activities such as site visits, commissioning, and surveying.
- Be a highly motivated and enthusiastic team member promoting the Company as a world-class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem-solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management and planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
A bit about us
Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provide life-saving and life-changing technology and services to millions of people in 18 different countries. At Tunstall, you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion.
Equal Opportunities at Tunstall
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair, and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Kent employer: Tunstall Healthcare (UK)
Tunstall is an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers employees to excel. As a Field Service Engineer in Kent, you will benefit from a comprehensive package including a company vehicle, fuel card, and opportunities for career development within a team that is dedicated to making a positive impact on the lives of others. Join us to be part of a mission-driven organisation where your unique skills are celebrated and your professional growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their services and think about how your skills as a Field Service Engineer can add value. This will help you stand out during the interview process.
✨Tip Number 3
Practice your technical skills! Brush up on your electrical and electronic knowledge, especially related to emergency lights and fire systems. Being able to demonstrate your expertise can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it ensures your application gets directly into our system. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer - Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Field Engineer. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and how your skills can help us provide top-notch service. Keep it concise but engaging, and don’t forget to mention why you want to join our team.
Showcase Your Technical Skills:Since we’re all about electrical and electronic products, make sure to highlight any specific technical skills or qualifications you have. If you've worked with Fire Systems or similar products, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application goes straight to us. Plus, you’ll get to see more about our company culture while you’re at it!
How to prepare for a job interview at Tunstall Healthcare (UK)
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Being able to discuss specific products and their functionalities will show that you're not just a candidate, but someone who understands the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous field service roles. Think about times when you identified issues that affected customer satisfaction and how you resolved them. This will demonstrate your analytical skills and ability to think on your feet.
✨Be Ready to Talk Teamwork
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Highlight instances where you provided technical assistance or training to colleagues, showcasing your strong communication and interpersonal skills.
✨Flexibility is Key
The job requires a willingness to work outside geographical boundaries, so be ready to express your flexibility. Share any past experiences where you adapted to changing circumstances or went the extra mile to meet customer needs, as this will resonate well with the interviewers.
