At a Glance
- Tasks: Repair and maintain electrical products while exceeding performance targets.
- Company: Join Tunstall, a diverse team dedicated to world-class service.
- Benefits: Company vehicle, fuel card, overtime, and retail discounts.
- Other info: Flexible working with opportunities for training and development.
- Why this job: Make a real impact in a supportive environment with career growth.
- Qualifications: Electrical/Electronic qualification and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover Berkshire/Hampshire (M3/M4 corridor).
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
The Ideal candidate:
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field‑based role would be desirable, but not essential.
Responsibilities:
- To repair and maintain existing equipment and systems across the full range of products.
- To continually exceed performance targets as set by the Service Manager in the areas of productivity, quality of workmanship, first fix rate, stock control and attendance at work.
- To demonstrate a comprehensive and in‑depth knowledge of all the company's core products both in their repair and functionality.
- Perform preventative maintenance checks and first line repairs to key products and systems to ensure potentially disruptive issues are pro‑actively averted.
- To provide technical assistance and training to other members of the team and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and actively participate in their resolution and future prevention, while adhering to the company's policies and procedures.
- To be able and willing to work outside geographical boundaries, to demonstrate co‑operation and flexibility in meeting the demands of customers throughout the business.
- Assisting with installation related activities such as site visits/commissioning/surveying etc.
- To be a highly motivated and enthusiastic team member positively promoting the Company as a world class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving license (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
Equal Opportunities at Tunstall:
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Hampshire/Berkshire employer: Tunstall Healthcare (UK)
Contact Detail:
Tunstall Healthcare (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Hampshire/Berkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their services and think about how your skills as a Field Service Engineer can add value. This will help you stand out during the interview process.
✨Tip Number 3
Practice your technical skills! Brush up on your electrical and electronic knowledge, especially related to emergency lights and fire systems. Being able to demonstrate your expertise can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Field Service Engineer - Hampshire/Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Engineer, especially with electrical and electronic products. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the role and show us your enthusiasm for working with us at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Tunstall Healthcare (UK)
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Being able to discuss specific products and their functionalities will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you exceeded performance targets or resolved customer complaints. This will demonstrate your analytical skills and ability to work under pressure.
✨Be a Team Player
Since this role involves working closely with others, be ready to talk about your teamwork experiences. Highlight instances where you’ve provided training or support to colleagues, as well as how you’ve contributed to a positive team environment.
✨Flexibility is Key
The job requires a willingness to work outside geographical boundaries. Be prepared to discuss your flexibility and adaptability in previous roles, and how you can meet the demands of customers effectively, even in challenging situations.