At a Glance
- Tasks: Repair and maintain a variety of electrical products while exceeding performance targets.
- Company: Join Tunstall, a leading health and care technology provider with a diverse team.
- Benefits: Enjoy a company vehicle, fuel card, overtime, and enhanced family benefits.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real difference in people's lives with life-saving technology.
- Qualifications: Electrical/Electronic qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover parts of Kent.
What will you be doing in this role?
Our Field Service Engineers provide the highest quality repair and maintenance service to the full range of company and third-party products in an efficient and professional manner, continually meeting or exceeding given performance targets as directed by their Service Manager.
The Ideal candidate
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.
What we offer
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Responsibilities
- To repair and maintain existing equipment and systems across the full range of products.
- To continually exceed performance targets as set by the Service Manager in the areas of productivity, quality of workmanship, first fix rate, stock control and attendance at work.
- To demonstrate a comprehensive and in-depth knowledge of all the company's core products both in their repair and functionality.
- Perform preventative maintenance checks and first line repairs to key products and systems to ensure potentially disruptive issues are pro-actively averted.
- To provide technical assistance and training to other members of the team and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and actively participate in their resolution and future prevention, while adhering to the company's policies and procedures.
- To be able and willing to work outside geographical boundaries, to demonstrate cooperation and flexibility in meeting the demands of customers throughout the business.
- Assisting with installation related activities such as site visits/commissioning/surveying etc.
- To be a highly motivated and enthusiastic team member positively promoting the Company as a world class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
A bit about us
Tunstall is a market‑leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provide life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower... they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.
Equal Opportunities at Tunstall
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Kent in England employer: Tunstall Healthcare (UK)
Tunstall is an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers employees to excel. As a Field Service Engineer in Kent, you will benefit from a comprehensive package including a company vehicle, fuel card, and opportunities for career development within a team that celebrates individuality and fosters professional growth. Join us to make a meaningful impact while enjoying a warm and welcoming environment that prioritises your well-being and success.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Kent in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their services and think about how your skills can contribute to their mission. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it ensures your application gets directly into our system. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Field Service Engineer - Kent in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Field Engineer. Use keywords from the job description to show us you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your skills align with our mission at Tunstall. Keep it friendly and professional.
Showcase Your Technical Skills:Since we're looking for someone with electrical and electronic experience, be sure to mention any specific products or systems you've worked with. This will help us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application goes straight to us for review. We can't wait to hear from you!
How to prepare for a job interview at Tunstall Healthcare (UK)
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Being able to discuss specific products and their functionalities will show that you're not just a candidate, but someone who understands the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous field service roles. Think about times when you had to troubleshoot issues or improve customer satisfaction. This will demonstrate your analytical skills and ability to think on your feet.
✨Be Ready to Talk Teamwork
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Share instances where you’ve collaborated effectively or provided training to colleagues, as this shows you’re a team player who can contribute positively to the company culture.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to diversity and inclusion or how they support career development. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you.
