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- Tasks: Repair and maintain essential health and care technology products across Kent.
- Company: Join Tunstall, a leading provider in health and care technology.
- Benefits: Company vehicle, fuel card, overtime, and retail discounts.
- Other info: Dynamic team environment with a strong focus on diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Electrical/Electronic qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover parts of Kent.
What will you be doing in this role?
Our Field Service Engineers provide the highest quality repair and maintenance service to the full range of company and third‑party products in an efficient and professional manner, continually meeting or exceeding given performance targets as directed by their Service Manager.
The Ideal candidate
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field‑based role would be desirable, but not essential.
What we offer
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Responsibilities
- To repair and maintain existing equipment and systems across the full range of products.
- To continually exceed performance targets as set by the Service Manager in the areas of productivity, quality of workmanship, first‑fix rate, stock control and attendance at work.
- To demonstrate a comprehensive and in‑depth knowledge of all the company's core products both in their repair and functionality.
- Perform preventative maintenance checks and first‑line repairs to key products and systems to ensure potentially disruptive issues are pro‑actively averted.
- To provide technical assistance and training to other members of the team and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and actively participate in their resolution and future prevention, while adhering to the company's policies and procedures.
- To be able and willing to work outside geographical boundaries and demonstrate cooperation and flexibility in meeting the demands of customers throughout the business.
- Assisting with installation‑related activities such as site visits/commissioning/surveying etc.
- To be a highly motivated and enthusiastic team member positively promoting the Company as a world‑class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem‑solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.
A bit about us
Tunstall is a market‑leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life‑saving and life‑changing technology and services to millions of people in 18 different countries. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.
Equal Opportunities at Tunstall
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Kent in Maidstone employer: Tunstall Healthcare Group
Contact Detail:
Tunstall Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Kent in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their services and think about how your skills as a Field Service Engineer can add value. This will help you stand out during the interview process.
✨Tip Number 3
Practice your problem-solving skills! Since you'll be dealing with technical issues, it’s a good idea to brush up on your troubleshooting techniques. Consider mock interviews where you can demonstrate your analytical skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from motivated candidates like you. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Field Service Engineer - Kent in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Engineer. Use keywords from the job description to show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your skills align with our mission at Tunstall. Keep it friendly and professional.
Showcase Your Technical Skills: Since we're looking for someone with electrical and electronic experience, be sure to mention any specific products or systems you've worked with. This will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application goes straight to us for review. We can't wait to hear from you!
How to prepare for a job interview at Tunstall Healthcare Group
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Being able to discuss specific products and their functionalities will show that you're not just a candidate, but someone who understands the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous field service roles. Think about times when you had to think on your feet or resolve customer issues quickly. This will demonstrate your analytical skills and ability to work under pressure.
✨Communicate Effectively
Since strong communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical people, so being able to simplify complex information will set you apart.
✨Be Ready for Flexibility
The job requires working outside geographical boundaries, so be prepared to discuss your willingness to travel and adapt to different situations. Highlight any past experiences where you’ve had to be flexible and cooperative in meeting customer demands.