At a Glance
- Tasks: Repair and maintain electrical products while exceeding performance targets.
- Company: Join a welcoming team at a leading service provider in Kent.
- Benefits: Company vehicle, fuel card, overtime, and retail discounts.
- Other info: Opportunities for career development and a supportive team environment.
- Why this job: Make a real impact with your skills in a dynamic field role.
- Qualifications: Electrical/Electronic qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover parts of Kent.
What will you be doing in this role?
Our Field Service Engineers provide the highest quality repair and maintenance service to the full range of company and third‑party products in an efficient and professional manner, continually meeting or exceeding given performance targets as directed by their Service Manager.
The Ideal candidate
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field‑based role would be desirable, but not essential.
What we offer
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
Responsibilities
- To repair and maintain existing equipment and systems across the full range of products.
- To continually exceed performance targets as set by the Service Manager in the areas of productivity, quality of workmanship, first‑fix rate, stock control and attendance at work.
- To demonstrate a comprehensive and in‑depth knowledge of all the company's core products both in their repair and functionality.
- Perform preventative maintenance checks and first‑line repairs to key products and systems to ensure potentially disruptive issues are pro‑actively averted.
- To provide technical assistance and training to other members of the team and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and actively participate in their resolution and future prevention, while adhering to the company's policies and procedures.
- To be able and willing to work outside geographical boundaries and demonstrate cooperation and flexibility in meeting the demands of customers throughout the business.
- Assisting with installation‑related activities such as site visits/commissioning/surveying etc.
- To be a highly motivated and enthusiastic team member positively promoting the Company as a world‑class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem‑solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management.
Field Service Engineer - Kent employer: Tunstall Healthcare Group
Join our dynamic team as a Field Service Engineer in Kent, where we pride ourselves on fostering a warm and welcoming work environment that prioritises employee growth and development. With benefits such as a company vehicle, enhanced maternity/paternity leave, and opportunities for overtime, we ensure our employees are well-supported while delivering top-notch service to our clients. Embrace the chance to build a rewarding career with us, all while enjoying the flexibility of a remote role covering the beautiful county of Kent.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss your experience with emergency lights and fire systems, as well as how you’ve exceeded performance targets in past roles. We want to see that passion shine through!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a strong communicator and a team player is just as important as your technical abilities. Share examples of how you’ve worked effectively with others and resolved customer issues in previous jobs.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our warm and welcoming team. Let’s get you on board!
We think you need these skills to ace Field Service Engineer - Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with electrical and electronic products, especially any work with emergency lights or fire systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any field-based experience you have, even if it's not essential.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, so don't hold back on showcasing your analytical skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Tunstall Healthcare Group
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Be ready to discuss your previous experiences as a Field Engineer and how they relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. Think about specific situations where you identified issues and implemented solutions, as this will demonstrate your analytical skills and ability to enhance customer satisfaction.
✨Be a Team Player
Highlight your teamwork experience during the interview. Share instances where you’ve collaborated with others or provided training and support, as this aligns with the company’s emphasis on cooperation and flexibility.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s products and services, as well as their expectations for the role. This shows your genuine interest in the position and helps you understand how you can contribute to exceeding performance targets.
