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- Tasks: Provide top-notch repair and maintenance services for health tech products.
- Company: Join Tunstall, a leading health and care technology provider.
- Benefits: Enjoy a company vehicle, fuel card, and generous pension contributions.
- Why this job: Make a real difference in people's lives while working remotely.
- Qualifications: Electrical/Electronic qualification and strong communication skills required.
- Other info: Be part of a diverse team with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Kent/South East area.
A bit about us:
Tunstall is a market-leading health and care technology provider.
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.
At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.
What will you be doing in this role?
As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.
The Ideal candidate:
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products.
Any experience of working within a field-based role would be desirable, but not essential.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving license (for manual vehicles)
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
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Field Service Engineer - Kent/South East Field Operations · Kent, UK · employer: Tunstall Healthcare Group
Contact Detail:
Tunstall Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Kent/South East Field Operations · Kent, UK ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got experience with emergency lights or fire systems, make sure to highlight that in conversations. Be ready to share specific examples of how you've solved problems in the past.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on your customer relation skills and how you’d handle different scenarios, especially with vulnerable clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Tunstall.
We think you need these skills to ace Field Service Engineer - Kent/South East Field Operations · Kent, UK ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your electrical and electronic qualifications, and any relevant experience you have with emergency lights or fire systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer relation skills and your passion for helping others, especially when working with vulnerable or elderly clients. Let us know why you're excited about joining our team at Tunstall.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions, especially in field-based situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in being part of our amazing team!
How to prepare for a job interview at Tunstall Healthcare Group
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Familiarise yourself with the specific products Tunstall offers, as this will show your genuine interest and preparedness.
✨Showcase Your People Skills
Since you'll be working with a variety of customers, including vulnerable individuals, it's crucial to demonstrate your exceptional interpersonal skills. Prepare examples from your past experiences where you've successfully communicated or resolved issues with customers.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities. Think about situations where you've had to troubleshoot equipment or manage your time effectively in a field-based role, and be ready to discuss these in detail.
✨Emphasise Teamwork and Adaptability
Tunstall values teamwork and diversity, so highlight your ability to work well in a team and adapt to different environments. Share experiences where you've collaborated with others or adjusted to new challenges, especially in field operations.
