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- Tasks: Repair and maintain electrical systems while providing top-notch customer service.
- Company: Join Tunstall, a leader in innovative service solutions.
- Benefits: Company vehicle, fuel card, overtime, and retail discounts.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives with your technical skills.
- Qualifications: Electrical/Electronic qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover Berkshire/Hampshire (M3/M4 corridor).
What we offer:
- Company vehicle
- Fuel card
- Overtime opportunities
- Enhanced maternity/paternity benefit
- Company phone
- Uniform
- Tools
- Up to 9% combined pension contribution
- Free eye tests
- Retail discounts
- A warm and welcoming team environment
- Development and a chance to build a rewarding career
The Ideal candidate:
To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field‑based role would be desirable, but not essential.
Responsibilities:
- To repair and maintain existing equipment and systems across the full range of products.
- To continually exceed performance targets as set by the Service Manager in the areas of productivity, quality of workmanship, first‑fix rate, stock control and attendance at work.
- To demonstrate a comprehensive and in depth knowledge of all the company's core products both in their repair and functionality.
- Perform preventative maintenance checks and first line repairs to key products and systems to ensure potentially disruptive issues are pro‑actively averted.
- To provide technical assistance and training to other members of the team and customers as directed by the Company.
- Identify issues that lessen customer satisfaction and actively participate in their resolution and future prevention, while adhering to the company's policies and procedures.
- To be able and willing to work outside geographical boundaries, to demonstrate co‑operation and flexibility in meeting the demands of customers throughout the business.
- Assisting with installation related activities such as site visits/commissioning/surveying etc.
- To be a highly motivated and enthusiastic team member positively promoting the Company as a world class service provider.
- Be part of a standby rota to support all company products.
Key skills and experience:
- An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
- Full Category B UK driving licence (for manual vehicles).
- Experience of testing Fire Systems.
- Strong communicator with excellent interpersonal skills.
- Good problem‑solving and analytical skills.
- Able to demonstrate effective team working.
- Effective time management & planning skills.
- Comfortable working at heights and/or in confined dusty spaces.
- Experience of working with the elderly or vulnerable.
Equal Opportunities at Tunstall:
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.
Field Service Engineer - Hampshire/Berkshire Service - South West · Swindon · in England employer: Tunstall Healthcare Group
Contact Detail:
Tunstall Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Hampshire/Berkshire Service - South West · Swindon · in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service industry, attend local meetups, or join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Field Service Engineer roles and practice your answers. Highlight your electrical and electronic experience, and be ready to discuss how you've tackled challenges in previous roles.
✨Tip Number 3
Show off your skills! If you have any certifications or training related to fire systems or emergency lights, make sure to mention them. Bring along any relevant documentation to interviews to back up your claims.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Field Service Engineer - Hampshire/Berkshire Service - South West · Swindon · in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your electrical and electronic experience, especially with products like Emergency Lights and Fire Systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant field-based experience, even if it's not essential.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving and analytical skills, so don't hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tunstall Healthcare Group
✨Know Your Stuff
Make sure you brush up on your electrical and electronic knowledge, especially regarding emergency lights and fire systems. Being able to discuss specific products and your experience with them will show that you're not just a candidate, but the right candidate.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it’s fixing a tricky piece of equipment or improving customer satisfaction, having concrete examples ready will demonstrate your analytical skills and ability to think on your feet.
✨Be a Team Player
Since this role involves working closely with others, be ready to talk about your teamwork experiences. Highlight times when you’ve collaborated effectively or provided training to colleagues, as this shows you can contribute positively to the team environment.
✨Flexibility is Key
The job requires some geographical flexibility, so be prepared to discuss your willingness to travel and adapt to different situations. Showing that you’re open to working outside your comfort zone will make you stand out as a motivated candidate.