At a Glance
- Tasks: Support children on their journeys to school, ensuring a safe and positive experience.
- Company: Join a caring team at North East Lincolnshire Council dedicated to making a difference.
- Benefits: Enjoy flexible hours, up to 26 days leave, and access to exclusive discounts and wellbeing support.
- Other info: Great training opportunities and a commitment to inclusivity in the workplace.
- Why this job: Make a real impact in children's lives while gaining valuable experience and skills.
- Qualifications: Patience, compassion, and good communication skills are essential; first aid knowledge is a plus.
Overview
We have a part time Passenger Assistant opportunity available working 16 hours per week. Passenger Assistants provide a vital link for children with or without special educational needs, enabling them to ensure attendance in education. Our vision is to support our children and young people to ensure they are happy, healthy, safe and ambitious so we can help them achieve their potential and dreams.
What will my role look like?
Join NELC as a Passenger Assistant. You will be part of a friendly team who provide an excellent standard of service and support and make a difference to the lives of children and young people eligible for transport provided by our service. Working times are generally arranged around school start and finish times; hours can vary depending on which route you travel, local or neighbouring authority. You will be picked up from your home by our driver and returned after each journey.
Who are we looking for?
You will work closely with children & young people, their parents and carers, showing patience and understanding and be able to communicate with people from all backgrounds, making every journey a positive and enjoyable experience. You may have specialist knowledge of working directly with children with special educational needs. You will be polite, courteous and respectful of confidentiality. A caring, compassionate, and responsible attitude towards children and young adults is essential. A basic knowledge of first aid would be advantageous but is not essential.
Think you can make a difference?
We want to hear from you.
Key Dates
We aim to interview shortlisted candidates w/c 20/10/2025.
Your Application
All applicants are advised to carefully read the information provided in the Role Profile and Person Specification. In order to comply with Safer Recruitment guidelines, the references you provide on this form must meet the below criteria:
- At least one reference must be from your current or most recent employment, placement or work experience (if you are an agency worker at NELC, please provide your agency as a reference).
- You must provide a professional/company email address (we cannot accept personal email addresses).
- References must cover the last 3 years; any reasons for gaps should be detailed on your CV.
Your references will only be requested if you are offered and have accepted a position.
Working Arrangements
This role is a blended working role (the duties of the role may require a blend of home & office working in line with needs of the service).
There are many perks to enjoy when you are part of TeamNEL. As part of your RewardNEL package, you will have up to 26 days leave entitlement (including bank holidays) and enrolment into a local government pension. You will also have access to our exclusive RewardNEL platform. This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels. NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.
- Leave subject to paygrade and length of service.
Need support?
If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.
#FindYourSpace
Life in North East Lincolnshire | NELC (nelincs.gov.uk)
Get to know us better. Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.
North East Lincolnshire Council is committed to being an inclusive employer, where equality and diversity is recognised, celebrated, and embodied throughout the organisation, becoming a workforce that represents all. We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.
Part Time Passenger Assistant in Grimsby employer: Tunnell Financial
At NELC, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Passenger Assistants. With flexible working arrangements, generous leave entitlements, and access to a variety of employee benefits through our RewardNEL platform, we ensure that our team members feel valued and empowered. Join us in making a meaningful impact on the lives of children and young people in North East Lincolnshire, while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Passenger Assistant in Grimsby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NELC and their values. Understanding their mission to support children and young people will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to working with children and special educational needs. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping children shine through. Share personal stories or experiences that highlight your caring nature and ability to communicate effectively with kids and parents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining TeamNEL and making a difference in the lives of children and young people.
We think you need these skills to ace Part Time Passenger Assistant in Grimsby
Some tips for your application 🫡
Read the Role Profile Carefully:Before you start your application, take a good look at the Role Profile and Person Specification. This will help you understand what we're looking for and how you can showcase your skills and experiences that match our needs.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight any experience you have working with children, especially those with special educational needs, and show us how your values align with our vision of supporting young people.
Provide Professional References:When filling out your application, remember to include at least one reference from your current or most recent job. Make sure they have a professional email address, as we can't accept personal ones. This is super important for us to comply with Safer Recruitment guidelines!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status. Plus, it shows us you're keen to join TeamNEL!
How to prepare for a job interview at Tunnell Financial
✨Know Your Role
Before the interview, make sure you understand what being a Passenger Assistant entails. Familiarise yourself with the responsibilities, especially how to support children with special educational needs. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Show Your Compassion
During the interview, highlight your caring and compassionate nature. Share examples from your past experiences where you've worked with children or young people, demonstrating your patience and understanding. This is crucial for the role, so let your personality shine through!
✨Communicate Effectively
Since you'll be interacting with children, parents, and carers, it's important to showcase your communication skills. Practice explaining complex ideas simply and clearly. You might even want to role-play some scenarios to prepare for potential questions about handling different situations.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations on the job. Think about scenarios you might face as a Passenger Assistant and how you would respond. This will demonstrate your readiness for the role and your commitment to ensuring a positive experience for the children.
