At a Glance
- Tasks: Embed with enterprise customers to deliver technical solutions and prevent churn.
- Company: Tungsten Automation, a leader in innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Make a real impact by ensuring customer success and product adoption.
- Qualifications: Strong technical skills and experience in customer-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
Tungsten Automation is seeking a Forward Deployed Engineer to embed with strategic enterprise customers, bridging complex technical solutions and business outcomes. You will act as a highly technical, customer-facing architect ensuring successful implementation, deep product adoption and proactive churn prevention within the client’s ecosystem.
In this role you will work with SVP Professional Services and collaborate with Product and Engineering to deliver architecture roadmaps.
We think you need these skills to ace Strategic Forward Deployed Engineer: Churn Prevention
Technical Architecture
Customer Engagement
Implementation Skills
Product Adoption Strategies
Churn Prevention Techniques
Collaboration with Cross-Functional Teams
Telemetry Analysis
