At a Glance
- Tasks: Support and manage cloud software components, ensuring top-notch service delivery.
- Company: Join Tungsten Automation, a leader in innovative cloud solutions.
- Benefits: Enjoy competitive pay, health perks, remote work options, and growth opportunities.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
- Why this job: Make a real impact in cloud operations while working with cutting-edge technology.
- Qualifications: 4+ years in AWS/Azure, strong Linux/Windows skills, and excellent problem-solving abilities.
The predicted salary is between 51750 - 63250 £ per year.
The Senior Cloud Operations Engineer, Cloud Services supports and manages of the software components of the Tungsten Automation Cloud Solutions technology stack to deliver services to customers.
Engineers are expected to provide first-class system operation and support to the Tungsten Automation Software cloud enterprise.
The senior engineer must demonstrate technical maturity beyond that of the engineer and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners.
They must work effectively in a team environment and provide guidance to and share expertise with others in the team.
They must work effectively in a team environment.
Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners.
- Specific responsibilities include, but are not limited to, the following:
- Application Operation Duties
- Respond to requests from other support teams for incident support to manage and resolve incidents requiring intervention at platform process and application levels.
- Technical Application and Customer deployment of software and infrastructure
- Cloud Platform Operations
- Monitor system status, activity, performance metrics and capacity
- Participate in weekly on call rotation to support the incident management process
- Ensure system patches and updates are kept current
- Be first line of contact for daily operations towards our vendors
- Maintain up-to-date records of all system assets and licenses
- Manage cloud technology resources such as compute and storage
- Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents
- Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides
- Team Specific Duties
- Act as first among equals and subject matter expert for management of cloud operations
- Deputize as required for the Cloud Operations Manager
- Support and, where appropriate, mentor less experienced members of the team
- Utilize AI-enabled tools (e. g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
- Required Skills
- Monitor system status, activity, performance metrics and capacity
- Participate in weekly on call rotation to support the incident management process
- Ensure system patches and updates are kept current
- Be first line of contact for daily operations towards our vendors
- Maintain up-to-date records of all system assets and licenses
- Manage cloud technology resources such as compute and storage
- Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents
- Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides
- Skills in prompting AI systems and assessing output quality
- Ability to leverage AI to ideate, develop and scale to the needs of the department
- Required Experience
- Minimum of 4 years’ proven expertise on both AWS and Azure public cloud services
- Minimum of 5 years’ experience with Linux and or Windows Server
- Microsoft Azure and Amazon Web Services technology
- Experience of working in a Cloud/Software as a Service environment
- Experience with SQL Server and other database technologies
- Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations
- Strong technical, analytical, and problem-solving skills
- Excellent written, verbal, and organizational skills
- Ability to demonstrate skills relevant to incident and problem management
- Experience as the principal SME within other technical teams
- Escalate support with outside consultants/vendors when necessary
- Proven experience of having transferred knowledge to and supported other team members
- Prioritize and manage multiple tasks while remaining detail-oriented
- Communicate, in writing and orally, in a professional fashion
- Accurately and professionally document all work
- Tungsten Automation Corporation is an Equal Opportunity Employer M/F/Disability/Vets
- #J-18808-Ljbffr
Sr. Cloud Operations Engineer in Dungannon employer: Tungsten Automation
At Tungsten Automation, we pride ourselves on being an innovative leader in AI-powered workflow automation, offering a dynamic work environment that fosters creativity and strategic thinking. Our commitment to employee growth is evident through our collaborative culture and opportunities for professional development, making us an excellent employer for those looking to make a meaningful impact in the e-Invoicing space. Join us in our vibrant location, where you can contribute to shaping the future of AP and AR solutions while enjoying a supportive and forward-thinking workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Cloud Operations Engineer in Dungannon
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Tungsten Automation or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Sr. Cloud Operations Engineer in Dungannon
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Tungsten Automation.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Tungsten Automation and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Tungsten Automation
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Tungsten Automation uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
