Operational Insights Analyst in London

Sentric, acquired by Believe in 2023, is an independent music publisher servicing self-releasing songwriters and disrupting traditional publishing with fair, transparent deals. We empower a diverse client base of artists, songwriters, record labels, and catalogue owners to collect the royalties they deserve.

The Operational Insights Analyst will play a key role within Sentric’s Operational Insights team, sitting within the Revenue Optimization Department. Working closely with the Copyright, Royalties and Insights teams, this role combines data analysis, audit activity and reporting to help drive registration accuracy, royalty performance and operational efficiency across the business.

• Support the delivery of royalty audits to identify gaps in royalty collection and revenue potential.
• Analyse data from multiple sources to surface actionable findings and flag discrepancies.
• Assist in tracking and following up on audit outcomes to ensure issues are resolved and revenue is recovered.
• Contribute to the development and refinement of audit frameworks and methodologies.

• Build, maintain and iterate on operational dashboards and reports to support data-driven decision making across the business.
• Work with the Rights and Royalties teams to translate operational questions into clear analytical outputs.
• Monitor and report on key performance indicators, highlighting trends and anomalies.
• Present findings in a clear, concise format to both technical and non-technical stakeholders.

• Query and extract data from large, complex datasets using SQL to support both audit and insights workstreams.
• Identify opportunities to improve data quality, automate recurring tasks and standardise reporting processes.
• Support the wider team in maintaining a consistent approach to data analytics and a single source of truth.

• At least 2 years of experience in a data analysis, audit or reporting role, ideally within the music, media or entertainment industry.
• Strong analytical skills with the ability to interpret complex datasets and communicate findings clearly.
• Proficiency in SQL for data querying and extraction.
• Experience with data visualisation tools such as Power BI, Tableau or Looker.
• Highly organised with strong attention to detail and the ability to manage multiple workstreams.
• Comfortable working both independently and collaboratively in a fast-paced environment.
• A genuine interest in music rights, royalties or the wider entertainment industry is a plus.

• 25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years).
• 1 day off for your Birthday & 1 day off to move house each year.
• Salary sacrifice pension with matched employer contributions.
• Life Assurance and Group Income Protection Plan.
• Optional Private Medical Insurance (BIK).
• Enhanced Employee Assistance Programme.
• Two remote working days per week.
• Access to Eutelmed, a digital mental health and well-being platform offering sessions with experienced psychologists.
• Tailor-made training and coaching program.
• Remote working policy.

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.