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- Tasks: Lead complex housing cases and mentor a supportive team to improve living standards.
- Company: Join Tunbridge Wells Borough Council, a supportive and impactful organisation.
- Benefits: Make a real difference while enjoying professional development and a collaborative environment.
- Why this job: Shape housing standards and see the direct impact of your work on people's lives.
- Qualifications: Experience in housing enforcement and strong communication skills are essential.
- Other info: Opportunity for career growth in a dynamic and rewarding role.
The predicted salary is between 40000 - 50000 £ per year.
Make a real difference to people’s homes, health and lives. We know experienced private sector housing professionals are in demand. That’s why this role has been designed to offer variety, support and the chance to genuinely improve housing standards across the borough. Tunbridge Wells Borough Council is looking for a Senior Private Sector Housing Officer to join a well‑established, supportive Housing team. You’ll lead complex work in the private rented sector while also mentoring officers, shaping service delivery and influencing real change for residents. If you enjoy solving problems, working with people, and seeing the impact of your work on the ground, this role offers challenge and purpose.
What you’ll be doing
This is a hands‑on senior role, balancing operational work with leadership and project delivery. You will:
- Lead on complex private sector housing cases, including disrepair, HMOs, overcrowding, empty homes, caravan sites and fire safety.
- Carry out inspections using the Housing Health and Safety Rating System (HHSRS) and take proportionate enforcement action including service of statutory notices, civil penalties and prosecutions.
- Provide practical, solution‑focused advice to landlords, tenants and managing agents.
- Line manage and support: 2 Private Sector Housing Officers, 1 Tenancy Compliance Officer.
- Deliver and support housing assistance, including Disabled Facilities Grants and discretionary grants.
- Lead and contribute to projects that improve energy efficiency, reduce fuel poverty and support low‑carbon homes.
You’ll have the freedom to use your professional judgement, supported by an experienced manager and a collaborative service.
What we’re looking for
We’re keen to hear from housing professionals who are confident, practical and people‑focused. You don’t need to tick every box on day one. If you have strong enforcement experience and the right approach, we’ll support your development. You will bring:
- Solid experience (around 3 years or more) in private sector housing enforcement or a similar regulatory role.
- Experience inspecting properties and managing cases through to resolution.
- A good working knowledge of housing legislation, including the Housing Act 2004 and HHSRS.
- The confidence to make decisions, manage difficult conversations and apply enforcement proportionately.
- Strong communication, organisation and IT skills.
- Experience supporting, supervising or mentoring colleagues (or readiness to step into this responsibility).
Essential qualifications:
- A Levels (or equivalent).
- A relevant professional qualification in private sector housing, environmental health, building surveying, construction or similar.
- HHSRS certificates of competency for assessment.
Senior Private Sector Housing Officer in Kent employer: Tunbridge Wells Borough Council
Contact Detail:
Tunbridge Wells Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Private Sector Housing Officer in Kent
✨Tip Number 1
Network like a pro! Get out there and connect with other housing professionals. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills in interviews! When you get that chance to chat with potential employers, be ready to share specific examples of how you've tackled complex housing issues. We want to see your problem-solving skills in action!
✨Tip Number 3
Don’t just apply anywhere—focus on roles that truly excite you! Check out our website for opportunities that match your passion for improving housing standards. Tailor your approach to show why you’re the perfect fit for those specific roles.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Senior Private Sector Housing Officer in Kent
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for improving housing standards! Share specific examples of how you've made a difference in previous roles, especially in private sector housing. This will help us understand your motivation and commitment to the cause.
Tailor Your CV: Make sure your CV is tailored to the Senior Private Sector Housing Officer role. Highlight relevant experience, especially in enforcement and inspections. We want to see how your skills align with what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your leadership experience and how you can contribute to mentoring others while tackling complex housing issues.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Tunbridge Wells Borough Council
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation, especially the Housing Act 2004 and HHSRS. Being able to discuss these topics confidently will show that you're serious about the role and understand the complexities involved.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex housing issues in the past. Whether it’s dealing with disrepair or overcrowding, having specific scenarios ready will demonstrate your practical experience and ability to make a real difference.
✨Be People-Focused
This role is all about working with people, so be ready to discuss how you’ve effectively communicated with landlords, tenants, and colleagues. Highlight your experience in mentoring others, as this will show your leadership potential.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the council's vision for improving housing standards. This not only shows your interest but also helps you gauge if the role aligns with your career goals.