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- Tasks: Keep our spaces clean and safe while delivering top-notch customer service.
- Company: Join a dedicated Housing and Property Services team focused on quality.
- Benefits: Potential for permanent position, training provided, and flexible work across sites.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Valid driving licence and a proactive, customer-focused attitude.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking a committed and hardworking Facilities Operative to join our client Housing and Property Services team. The primary purpose of this role is to ensure that all sites within your remit are cleaned and maintained in line with agreed Service Level Agreements (SLAs), delivering a high-quality, customer-focused service.
Duration: 6 Month may go perm for the correct candidate
Key Responsibilities- Ensure all assigned areas are cleaned and maintained to meet contractual standards and high-quality expectations
- Respond to customer requests promptly, courteously, and effectively
- Carry out all duties safely, identifying risks, reporting incidents, and highlighting areas for improvement
- Work in accordance with risk assessments, training, and approved methods, contributing to the development of safe systems of work
- Maintain all equipment and machinery, ensuring they are safe, secure, and used in line with manufacturer guidance and PPE requirements
- Conduct routine vehicle checks and travel between sites as required
- Clean and maintain communal internal and external areas
- Monitor and report repairs or maintenance issues
- Remove waste, including fly-tipped items, dog fouling, and sharps, in line with safe working procedures
- Carry out specialist cleaning tasks such as deep cleaning of communal carpets and gutter cleaning using ground-level vacuum systems
- Undertake void property cleans and clearances
- Report graffiti, complaints, and anti-social behaviour to the appropriate teams
- Valid Driving Licence
- Training will be provided
- Reliable, proactive, and able to work independently
- Strong commitment to Health & Safety practices
- Customer-focused with good communication skills
- Flexible approach to work across multiple sites
Facilities Operative employer: Tulloch Recruitment
Contact Detail:
Tulloch Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities management and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've maintained high standards in previous roles. Whether it's a cleaning project or a customer service success, having real-life stories will impress your interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Facilities Operative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cleaning and maintenance. We want to see how your skills align with the high-quality service we deliver!
Show Your Customer Focus: In your application, emphasise your commitment to customer service. Share examples of how you've responded to customer requests effectively in the past – it’s all about that customer-focused mindset!
Highlight Safety Awareness: Since health and safety is a big deal for us, mention any relevant training or experience you have in this area. Show us that you understand the importance of working safely and following procedures.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tulloch Recruitment
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Facilities Operative. Familiarise yourself with cleaning standards, customer service expectations, and safety protocols. This will help you demonstrate your knowledge and commitment during the interview.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've responded to customer requests in the past. Highlight your ability to communicate effectively and courteously, as this will show that you can maintain high-quality service.
✨Emphasise Health & Safety Awareness
Discuss your understanding of health and safety practices relevant to the role. Be prepared to talk about how you identify risks and report incidents. This shows that you take safety seriously and are proactive in maintaining a safe working environment.
✨Demonstrate Flexibility and Reliability
The job requires a flexible approach across multiple sites, so be ready to discuss your availability and willingness to adapt. Share any experiences where you've successfully managed changing priorities or worked independently to meet deadlines.