At a Glance
- Tasks: Be the friendly face of the company while managing reception and providing admin support.
- Company: Dynamic Aberdeenshire-based company looking for a proactive team player.
- Benefits: Gain valuable experience in a professional environment with flexible hours.
- Other info: Join a supportive team and thrive in a fast-paced office setting.
- Why this job: Perfect opportunity to enhance your organisational and customer service skills.
- Qualifications: Previous receptionist or admin experience is a plus, but a positive attitude is key.
The predicted salary is between 25000 - 30000 £ per year.
Our client, based in Aberdeenshire, is seeking a Temporary Receptionist / Administrator to join their team for a two-month assignment during a busy period.
This is a varied and people‑focused role, ideal for a confident, organised, and professional individual who enjoys being the first point of contact for visitors and contractors.
You will play a key role in ensuring the smooth day‑to‑day running of the reception area while providing administrative support to the wider business.
Location: Aberdeenshire Duration: 2 Months (Temporary) Hours: Monday to Friday, 8:00 AM – 3:00 PM (flexibility to work until 5:00 PM when required)
Responsibilities
- Welcome visitors, contractors, and clients in a friendly and professional manner.
- Answer, screen, and direct incoming telephone calls.
- Manage the shared reception email inbox and respond to enquiries.
- Maintain a tidy, organised, and welcoming reception area.
- Handle incoming and outgoing mail, deliveries, and courier services.
- Receive deliveries and organise stock within the storeroom.
- Issue PPE to contractors in line with site procedures.
- Raise Purchase Orders using the company’s ERP system.
- Provide general administrative support, including data entry, filing, scanning, and document preparation.
- Coordinate meeting room bookings and ensure rooms are prepared for meetings.
- Liaise with internal departments and external contacts to support the smooth running of the office.
- Carry out additional administrative duties as required.
- Desired Qualities/Qualifications
- Previous experience in a Receptionist, Administrator, or similar office support role.
- Experience using an ERP system and raising Purchase Orders is desirable.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Confident using Microsoft Office, including Word, Excel, and Outlook.
- Excellent organisational skills with a high level of accuracy and attention to detail.
- Ability to prioritise workload and manage multiple tasks in a busy environment.
- Professional, reliable, and proactive approach to work.
The successful candidate will be
- Friendly, approachable, and professional.
- Well organised with excellent attention to detail.
- Proactive and able to work independently using their own initiative.
- Comfortable interacting with people at all levels of the business.
- Adaptable and able to thrive in a fast‑paced office environment.
- Flexible to support the team during busy periods, including working until 5:00 PM when required.
- #J-18808-Ljbffr
Receptionist / Administratorcommercial Department employer: Tulloch Recruitment Ltd
Our client in Dyce, Aberdeen offers a dynamic work environment where innovation meets safety. With a strong commitment to employee growth and development, they provide comprehensive training and opportunities for advancement within the company. The collaborative culture fosters teamwork and ensures that every technician plays a vital role in delivering high-quality products while adhering to strict health and safety standards.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administratorcommercial Department
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Tulloch Recruitment Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Tulloch Recruitment Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist / Administratorcommercial Department
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Tulloch Recruitment Ltd.
How to prepare for a job interview at Tulloch Recruitment Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Tulloch Recruitment Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Tulloch Recruitment Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
