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- Tasks: Supervise maintenance teams, ensuring high standards in grounds and cleaning services.
- Company: Join a dynamic company focused on delivering top-notch building services across London, Surrey, and Sussex.
- Benefits: Enjoy a competitive salary, company vehicle, and opportunities for professional development.
- Why this job: Be part of a team that values customer satisfaction and operational excellence while making a positive impact.
- Qualifications: Proven supervisory experience, strong communication skills, and a full UK driving licence required.
- Other info: Split your time between on-site supervision and office duties, with a focus on teamwork and collaboration.
The predicted salary is between 35000 - 46000 £ per year.
Location: Patch includes London, Surrey, and Sussex
Salary & Hours: £41,003 per annum, Permanent, Full-Time, Monday to Friday, 08:30 - 17:00 (37 hours per week)
Role Purpose
To supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services across communal open spaces, playgrounds, and blocks. The role ensures service delivery meets contractual standards and health & safety regulations, maximising customer satisfaction and operational effectiveness.
Key Responsibilities
- Supervise estate service teams, ensuring daily tasks align with service standards and health & safety protocols.
- Oversee delivery of agreed service level agreements (SLAs) and programmes of work.
- Support recruitment, workforce scheduling, and deployment planning in collaboration with the Area Contract Manager.
- Conduct Tool Box Talks, 1:1s, team briefings, and ongoing staff development.
- Carry out post-inspections, monitor use and maintenance of tools, vehicles, and plant equipment.
- Obtain and manage quotes for additional works, ensuring adherence to budgets.
- Maintain and manage project boards, databases, and relevant systems documentation.
- Serve as a key contact for internal and external customer queries and complaints, aiming for early resolution.
- Ensure all risk assessments, COSHH documents, and safety procedures are followed and documented.
- Monitor and enforce safe storage and handling of materials, particularly hazardous substances and waste.
- Attend forums, inspections, and performance meetings, reporting outcomes to the Area Contract Manager.
- Support compliance with mandatory e-learning and classroom training requirements.
- Be available to provide absence cover in other regions as required.
Required Experience & Qualifications
- Proven supervisory experience in a commercial environment.
- Strong track record of service delivery, meeting deadlines, and upholding high work standards.
- Confident leader, able to coach and motivate individuals and teams.
- Effective communicator with both internal departments and external suppliers.
- Good working knowledge of Microsoft Office (Outlook, Word, Excel).
- Sound understanding of:
- Health & Safety legislation
- Waste disposal regulations
- Environmental policies
Desirable Skills & Attributes
- Reliable, self-motivated, and proactive in managing tasks.
- Team player with a supportive and collaborative attitude.
- Customer-focused, with a clear commitment to high service standards.
- Flexible and adaptable, with a willingness to learn new skills.
- Good geographical knowledge of the working area.
- Professional in representing the company at all levels.
Additional Information
Candidates must be able to split their time between on-site supervision and office-based administrative duties.
Estates Maintenance Supervisor employer: Tulip Recruitment
Contact Detail:
Tulip Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to estates maintenance. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high standards in service delivery.
✨Tip Number 2
Network with professionals in the building services and maintenance sector. Attend local industry events or join online forums to connect with others who may provide insights or even referrals for the Estates Maintenance Supervisor role.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as you'll likely need to manage databases and project boards. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 4
Research the geographical areas of London, Surrey, and Sussex that you'll be covering. Having a good understanding of these locations can help you discuss logistical challenges and solutions during your interview.
We think you need these skills to ace Estates Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in a commercial environment. Emphasise your track record of service delivery and any specific achievements that align with the role's responsibilities.
Craft a Strong Cover Letter: In your cover letter, address how your skills and experiences make you a perfect fit for the Estates Maintenance Supervisor position. Mention your leadership abilities, communication skills, and knowledge of health and safety legislation.
Showcase Relevant Skills: Clearly outline your proficiency in Microsoft Office and any experience with risk assessments or COSHH documentation. Highlight your understanding of horticultural practices and your ability to manage teams effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Tulip Recruitment
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully managed teams, met service delivery standards, and ensured compliance with health and safety regulations.
✨Demonstrate Your Communication Skills
Effective communication is key for this role. Practice articulating how you've effectively communicated with both internal teams and external suppliers in past positions. Be ready to provide examples of resolving customer queries or complaints.
✨Familiarise Yourself with Relevant Legislation
Brush up on health and safety legislation, waste disposal regulations, and environmental policies. Being able to discuss these topics confidently will show your understanding of the responsibilities associated with the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle unexpected situations. Think of examples from your past experience where you had to adapt quickly and maintain high service standards.
