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- Tasks: Supervise maintenance teams and ensure high service standards across various locations.
- Company: Join a dynamic company focused on delivering top-notch building services and maintenance.
- Benefits: Enjoy a competitive salary, company vehicle, and a supportive work environment.
- Why this job: Be part of a team that values customer satisfaction and operational excellence while making a positive impact.
- Qualifications: Proven supervisory experience, strong communication skills, and a full UK driving licence required.
- Other info: Split your time between on-site supervision and office duties, with opportunities for professional development.
Location: Patch includes London, Surrey, and Sussex
Salary & Hours: £41,003 per annum, Permanent, Full-Time, Monday to Friday, 08:30 - 17:00 (37 hours per week)
Role Purpose: To supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services across communal open spaces, playgrounds, and blocks. The role ensures service delivery meets contractual standards and health & safety regulations, maximising customer satisfaction and operational effectiveness.
Key Responsibilities:
- Supervise estate service teams, ensuring daily tasks align with service standards and health & safety protocols.
- Oversee delivery of agreed service level agreements (SLAs) and programmes of work.
- Support recruitment, workforce scheduling, and deployment planning in collaboration with the Area Contract Manager.
- Conduct Tool Box Talks, 1:1s, team briefings, and ongoing staff development.
- Carry out post-inspections, monitor use and maintenance of tools, vehicles, and plant equipment.
- Obtain and manage quotes for additional works, ensuring adherence to budgets.
- Maintain and manage project boards, databases, and relevant systems documentation.
- Serve as a key contact for internal and external customer queries and complaints, aiming for early resolution.
- Ensure all risk assessments, COSHH documents, and safety procedures are followed and documented.
- Monitor and enforce safe storage and handling of materials, particularly hazardous substances and waste.
- Attend forums, inspections, and performance meetings, reporting outcomes to the Area Contract Manager.
- Support compliance with mandatory e-learning and classroom training requirements.
- Be available to provide absence cover in other regions as required.
Required Experience & Qualifications:
- Proven supervisory experience in a commercial environment.
- Strong track record of service delivery, meeting deadlines, and upholding high work standards.
- Confident leader, able to coach and motivate individuals and teams.
- Effective communicator with both internal departments and external suppliers.
- Good working knowledge of Microsoft Office (Outlook, Word, Excel).
- Sound understanding of Health & Safety legislation, waste disposal regulations, and environmental policies.
- Competent in carrying out COSHH and risk assessments, and interpreting technical documentation (drawings, bills of quantity, etc.).
- Knowledge of horticultural practices and plant identification.
- Full UK driving licence and willingness to travel across patch areas (London, Surrey, Sussex).
Desirable Skills & Attributes:
- Reliable, self-motivated, and proactive in managing tasks.
- Team player with a supportive and collaborative attitude.
- Customer-focused, with a clear commitment to high service standards.
- Flexible and adaptable, with a willingness to learn new skills.
- Good geographical knowledge of the working area.
- Professional in representing the company at all levels.
Additional Information: Candidates must be able to split their time between on-site supervision and office-based administrative duties.
Estates Maintenance Supervisor employer: Tulip Recruitment
Contact Detail:
Tulip Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to estates maintenance. Being able to discuss these confidently during your interview will demonstrate your commitment to safety and compliance, which is crucial for this role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and coach staff will resonate well with the hiring managers looking for a confident leader.
✨Tip Number 3
Research the company’s current projects and service delivery standards. Being knowledgeable about their operations will allow you to ask insightful questions and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and any relevant software tools. Since you'll be managing project boards and documentation, demonstrating your proficiency will reassure them of your capability to handle administrative tasks effectively.
We think you need these skills to ace Estates Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in a commercial environment. Emphasise your track record of service delivery and any specific achievements that demonstrate your ability to meet deadlines and uphold high work standards.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Discuss your experience with health & safety legislation, waste disposal regulations, and your ability to lead and motivate teams effectively.
Showcase Relevant Skills: Clearly outline your skills related to Microsoft Office, COSHH assessments, and risk management. Mention any knowledge of horticultural practices and your geographical familiarity with London, Surrey, and Sussex.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Tulip Recruitment
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully led a team, met service delivery standards, and ensured compliance with health and safety regulations.
✨Demonstrate Your Knowledge of Health & Safety
Familiarise yourself with relevant health and safety legislation, waste disposal regulations, and COSHH requirements. Be ready to explain how you've applied this knowledge in past roles to ensure safe working environments.
✨Communicate Effectively
As an Estates Maintenance Supervisor, communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle customer queries and complaints.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage teams under pressure. Think of scenarios where you had to resolve conflicts, manage budgets, or adapt to changing circumstances, and be ready to share those experiences.
