At a Glance
- Tasks: Supervise maintenance teams and ensure high service standards across various locations.
- Company: Join a dynamic company focused on delivering top-notch building services and maintenance.
- Benefits: Enjoy a competitive salary, company vehicle, and a supportive work environment.
- Why this job: Make a real impact in your community while developing leadership skills in a collaborative culture.
- Qualifications: Proven supervisory experience, strong communication skills, and a full UK driving licence required.
- Other info: Split your time between hands-on supervision and office tasks for a balanced work experience.
Location: Patch includes London, Surrey, and Sussex
Company vehicle provided
Salary & Hours: 41,003 per annum, Permanent, Full-Time, Monday to Friday, 08:30 - 17:00 (37 hours per week)
Role Purpose: To supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services across communal open spaces, playgrounds, and blocks. The role ensures service delivery meets contractual standards and health & safety regulations, maximising customer satisfaction and operational effectiveness.
Key Responsibilities:
- Supervise estate service teams, ensuring daily tasks align with service standards and health & safety protocols.
- Oversee delivery of agreed service level agreements (SLAs) and programmes of work.
- Support recruitment, workforce scheduling, and deployment planning in collaboration with the Area Contract Manager.
- Conduct Tool Box Talks, 1:1s, team briefings, and ongoing staff development.
- Carry out post-inspections, monitor use and maintenance of tools, vehicles, and plant equipment.
- Obtain and manage quotes for additional works, ensuring adherence to budgets.
- Maintain and manage project boards, databases, and relevant systems documentation.
- Serve as a key contact for internal and external customer queries and complaints, aiming for early resolution.
- Ensure all risk assessments, COSHH documents, and safety procedures are followed and documented.
- Monitor and enforce safe storage and handling of materials, particularly hazardous substances and waste.
- Attend forums, inspections, and performance meetings, reporting outcomes to the Area Contract Manager.
- Support compliance with mandatory e-learning and classroom training requirements.
- Be available to provide absence cover in other regions as required.
Required Experience & Qualifications:
- Proven supervisory experience in a commercial environment.
- Strong track record of service delivery, meeting deadlines, and upholding high work standards.
- Confident leader, able to coach and motivate individuals and teams.
- Effective communicator with both internal departments and external suppliers.
- Good working knowledge of Microsoft Office (Outlook, Word, Excel).
- Sound understanding of Health & Safety legislation, Waste disposal regulations, Environmental policies.
- Competent in carrying out COSHH and risk assessments, and interpreting technical documentation (drawings, bills of quantity, etc.).
- Knowledge of horticultural practices and plant identification.
- Full UK driving licence and willingness to travel across patch areas (London, Surrey, Sussex).
Desirable Skills & Attributes:
- Reliable, self-motivated, and proactive in managing tasks.
- Team player with a supportive and collaborative attitude.
- Customer-focused, with a clear commitment to high service standards.
- Flexible and adaptable, with a willingness to learn new skills.
- Good geographical knowledge of the working area.
- Professional in representing the company at all levels.
Additional Information: Candidates must be able to split their time between on-site supervision and office-based administrative duties.
Contact Detail:
Tulip Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to estates maintenance. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high standards in service delivery.
✨Tip Number 2
Network with professionals in the building services and maintenance sector. Attend local industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your knowledge of horticultural practices and plant identification. This expertise is crucial for the role, and being able to discuss it confidently during your interview will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your leadership skills by thinking of examples where you've successfully motivated a team or resolved conflicts. Being able to articulate these experiences will highlight your suitability for the supervisory aspect of the role.
We think you need these skills to ace Estates Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience and skills that align with the Estates Maintenance Supervisor role. Emphasise your track record in service delivery, health & safety knowledge, and leadership abilities.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Mention your experience in managing teams, conducting training, and ensuring compliance with health & safety regulations.
Showcase Relevant Qualifications: Include any certifications or qualifications related to health & safety legislation, COSHH assessments, or horticultural practices. This will demonstrate your competence and understanding of the industry standards required for the role.
Highlight Communication Skills: In your application, provide examples of how you've effectively communicated with both internal teams and external suppliers. This is crucial for the role, as it involves resolving customer queries and complaints.
How to prepare for a job interview at Tulip Recruitment
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully led a team, met service delivery standards, and ensured compliance with health and safety regulations.
✨Demonstrate Your Knowledge of Health & Safety
Familiarise yourself with relevant health and safety legislation, waste disposal regulations, and COSHH requirements. Be ready to explain how you've implemented these in past roles to ensure a safe working environment.
✨Communicate Effectively
As an Estates Maintenance Supervisor, communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle customer queries and complaints.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage teams under pressure. Think of scenarios where you had to resolve conflicts or adapt to unexpected challenges in your previous roles.