At a Glance
- Tasks: Support a busy office by managing post, documentation, and team communications.
- Company: Professional organisation in Winchester with a supportive work culture.
- Benefits: 26 days annual leave, private medical insurance, and professional study support.
- Why this job: Join a dynamic team and develop your admin skills while making a real impact.
- Qualifications: Organised, reliable, and experienced in Microsoft packages like Excel.
- Other info: Flexible working options and excellent career growth opportunities.
An exciting opportunity has become available for an Administrator to join this professional organisation located in Winchester, Hants. The Administrator will provide a full comprehensive support service to the department and will thrive working in a busy office environment.
What will you be doing?
- Opening and scanning of post each day; scanning it to the workflow system and distributing to team members in a timely fashion.
- Updating and reconciling postal logs (with both physical and electronic post received each day).
- Retrieving archive files on a daily basis and then scanning the required case history to the workflow system. Performing quality checks of the scan in a timely manner.
- Provide regular support in the scanning of documentation in line with the departmental paperless policy.
- Support with bulk print and mailout exercises in accordance with internal deadlines. Take responsibility for the planning and organisation as well as the reconciliation with all exercises.
- Monitoring of the team’s mailbox, including the allocation of work to the workflow system.
- Updating the Portal post log with any submissions received to the mailbox.
- Monitoring the enquiries box, forwarding on the emails to the relevant teams.
- Assisting the Administration department in the production or amendment of written or visual material (such as letters, meeting packs, reports, memos and presentations) to the company quality standards using in-house templates and adhering to house-style rules.
- Updating of member records on the Administration system and Member Portal. Creating correspondence with agreed member updates such as change of address, surnames, title, forenames, date of birth, date of marriage and expression of wishes in line with service level agreements.
- Administration and ownership of ad hoc tasks such as certificate returns, member Identification forms, banking and member satisfaction in accordance with service level agreements.
- Answering client helplines where you will be required to perform security checks prior to assisting with queries or taking change of details by telephone in connection with an individual case.
- Support ad hoc requests from the client administration teams such as the booking of internal meetings, including the arrangement of invites, room and ordering of lunches. Issue and update of calendar invites and make travel arrangements.
- Processing of any unidentified post, returned post and reporting appropriately in accordance with GDPR.
- Update and inform the team leader and others on the current state of all work in progress and outstanding work.
What skills, qualities and experience are we looking for?
- You’ll need to be well-organised with administration experience.
- The ability to work using your own initiative as well as part of a team.
- Good experience with Microsoft packages such as Excel.
- You’ll thrive on working to tight deadlines and delivering excellent customer service in accordance with either internal or client service level agreements.
- You are conscientious, reliable, efficient and have a willingness to learn and help.
- Accuracy, attention to detail and flexibility are attributes you will have in abundance.
What’s in it for you?
- Professional study support (where applicable).
- Life assurance.
- Income protection.
- Enhanced maternity/paternity/adoption and shared parental leave.
- 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday.
- Private medical insurance.
- Discounted gym memberships, critical illness and dental insurance through our flexible benefits.
- Competitive pension scheme.
- Discretionary bonus scheme.
- And much more!
Administrator in Colden Common employer: Tulip Recruitment
Contact Detail:
Tulip Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Colden Common
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in the organisation you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing what they value will help you tailor your answers and show that you're a perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you're genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Administrator in Colden Common
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Administrator role. We want to see how you can bring your unique flair to our busy office environment!
Show Off Your Organisation Skills: Since the role involves a lot of administration tasks, be sure to showcase your organisational skills in your application. Mention any tools or methods you use to stay on top of your workload – we love a proactive approach!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tulip Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with tasks like managing postal logs, scanning documents, and supporting the team with various administrative duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure deadlines are met, as this will demonstrate your fit for a busy office environment.
✨Brush Up on Microsoft Skills
As proficiency in Microsoft packages, especially Excel, is crucial for this role, take some time to refresh your skills. Consider preparing a few examples of how you've used these tools in previous jobs, whether it's for data entry, creating reports, or managing logs. This will show that you're ready to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the company culture, or how success is measured in the Administrator role. This not only shows your interest but also helps you gauge if the company is the right fit for you.