Forward Deployed Engineer - EMEA in London

Forward Deployed Engineer - EMEA in London

London Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design, build, and deploy innovative solutions for manufacturing using cutting-edge technology.
  • Company: Join Tulip, a leading AI-native software company transforming the manufacturing industry.
  • Benefits: Enjoy competitive pay, flexible work hours, unlimited vacation, and a supportive team culture.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a real impact in manufacturing while working with advanced technology and diverse teams.
  • Qualifications: 5+ years in manufacturing tech roles and strong problem-solving skills required.

The predicted salary is between 63000 - 77000 £ per year.

Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology. In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's 'Best Places to Work.' We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale.

About You:

As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip's Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions. You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.

What skills do I need?

  • Must be able to travel up to 50%
  • 5+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles
  • Ability to walk a shop floor and independently identify opportunities for operational improvement
  • Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred)
  • Experience integrating systems and devices in manufacturing environments
  • Strong understanding of manufacturing workflows, quality, traceability, and operational constraints
  • Proven ability to lead complex technical or operational initiatives end to end
  • Strong project management, organization, and communication skills
  • Comfortable and experienced in customer-facing, technically deep conversations
  • Ability to think creatively and strategically while delivering practical solutions
  • A demonstrated commitment to viewing problems through the customer's lens
  • Ability to learn quickly and lead by example in ambiguous environments
  • BS degree in Engineering or a related technical field (or equivalent experience)

Key Responsibilities:

  • Customer-Embedded Solution Delivery
  • Partner with plant-level and corporate stakeholders at a customer's site (operators, engineers, IT, quality, operations leadership)
  • Lead design, build, and deployment of customer-specific Tulip solutions
  • Work side by side with customers and partners to implement solutions in live manufacturing environments
  • Deploy solutions to live production environments with minimal disruption
  • OT / IT Integration
  • Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems
  • Work with machine data, events, and production context (orders, materials, routings)
  • Troubleshoot and resolve complex issues spanning software, data, and operational workflows
  • Serve as the technical owner for forward-deployed customer solutions
  • Technical Leadership & Enablement
  • Serve as the technical authority during customer deployments
  • Advise on architecture, scalability, security, and reliability in regulated or high-availability environments
  • Document solutions and share learnings across internal teams
  • Communicate and work with broader customer team to strategize for success
  • Product & Platform Feedback
  • Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design
  • Help generalize customer-specific solutions into reusable product capabilities
  • Contribute to internal process development, best practices, and cross-team collaboration

Key Collaborators:

  • Tulip Account Executives
  • Customer Success Managers
  • Product Managers
  • Engineering

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies
  • An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Forward Deployed Engineer - EMEA in London employer: Tulip Interfaces

Tulip is an exceptional employer that champions innovation and inclusivity, offering a dynamic work culture where employees can directly impact the future of manufacturing technology. With a competitive benefits package, flexible work schedules, and a commitment to personal well-being, Tulip fosters an environment that encourages professional growth and collaboration among diverse teams. Located in Somerville, MA, and with opportunities for travel across EMEA, this role allows you to engage with leading manufacturers while being part of a rapidly growing AI unicorn.

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Contact Details:

Tulip Interfaces Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Forward Deployed Engineer - EMEA in London

Join Local Manufacturing Groups

Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!

Show Off Your Skills in Practical Spaces

Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!

Leverage the Power of Internships

While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.

Apply Directly Through Company Websites

When you find a role at a company you love, like Tulip Interfaces, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!

We think you need these skills to ace Forward Deployed Engineer - EMEA in London

Manufacturing Experience
Industrial Software Knowledge
Customer-Facing Skills
Operations Technology (MES, ERP)
System Integration
Manufacturing Workflows Understanding
Project Management

Some tips for your application 🫡

Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!

Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.

Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Tulip Interfaces specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!

Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!

How to prepare for a job interview at Tulip Interfaces

Know Your Manufacturing Processes

Before you walk into the interview with Tulip Interfaces, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.

Technical Questions Are Key

Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!

Showcase Your Problem-Solving Skills

Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.

Align Your Values with Quality and Safety

In a full-time role, companies like Tulip Interfaces value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.