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- Tasks: Help create unforgettable holiday experiences for customers in a dynamic retail environment.
- Company: Join TUI, the UK's best-loved holiday company, and dive into the travel industry.
- Benefits: Enjoy flexible working hours, valuable training, and a supportive team culture.
- Why this job: Gain hands-on experience while making a real impact on customers' holiday dreams.
- Qualifications: No prior experience needed; just bring your passion for travel and customer service.
- Other info: This apprenticeship is part of the Disability Confident scheme, promoting inclusivity.
Joining TUI Retail as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to help you put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
Course Information
Course: Travel consultant (level 3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.
Expected Duration: 2 Years
This employer is part of the Disability Confident scheme, committed to employing disabled people.
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TUI Retail Apprentice employer: TUI UK LIMITED
Contact Detail:
TUI UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TUI Retail Apprentice
✨Tip Number 1
Familiarise yourself with TUI's offerings and values. Understanding their holiday packages and customer service approach will help you demonstrate your enthusiasm and alignment with their mission during interviews.
✨Tip Number 2
Network with current or former TUI employees on platforms like LinkedIn. They can provide insider insights about the company culture and what they look for in apprentices, which can give you an edge.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work varied shifts. Since the role requires evening and weekend availability, showcasing your adaptability will be crucial in making a positive impression.
✨Tip Number 4
Research the travel industry trends and customer preferences. Being knowledgeable about current travel trends will not only impress your interviewers but also show that you're proactive and passionate about the role.
We think you need these skills to ace TUI Retail Apprentice
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the TUI Retail Apprentice position. Highlight your understanding of customer service and how you can contribute to creating unforgettable holiday experiences.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to sales, marketing, and customer service. Emphasise any previous roles or experiences that demonstrate your ability to work in a team and handle customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Explain why you want to join TUI and how the apprenticeship aligns with your career goals. Be sure to mention your flexibility regarding working hours.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at TUI UK LIMITED
✨Research TUI and the Travel Industry
Before your interview, take some time to learn about TUI and its role in the travel industry. Understanding their values, mission, and recent developments will show your genuine interest and help you answer questions more effectively.
✨Prepare for Customer-Focused Questions
As an apprentice, you'll be expected to put customers at the heart of your work. Think of examples from your past experiences where you've provided excellent customer service or resolved issues, as these will likely come up during the interview.
✨Show Your Flexibility
Since the role involves variable shift patterns, be prepared to discuss your availability and willingness to work evenings and weekends. Highlighting your flexibility can demonstrate your commitment to meeting customer demands.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the apprenticeship programme, team dynamics, or opportunities for growth within TUI. This shows your enthusiasm and eagerness to learn more about the role.
