At a Glance
- Tasks: Inspire customers and create unforgettable holiday experiences while smashing your sales targets.
- Company: Join TUI, a leading tourism business with a diverse and inclusive culture.
- Benefits: Gain valuable skills, flexible working hours, and a pathway to an exciting career.
- Other info: Flexible shifts, supportive environment, and opportunities for personal growth.
- Why this job: Be part of a team that shapes the future of travel and embraces innovation.
- Qualifications: GCSE in Maths and English (Grade 9-4) and a passion for customer service.
The predicted salary is between 19575 - 23925 £ per year.
Joining TUI Retail as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to help you put customers at the heart of our business by creating unforgettable holiday experiences.
About the Employer
TUI is more than a brand, it’s who we are. We’re the leading tourism business with diverse customers and over 60,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions.
A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism.
What You'll Do
- Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun.
- Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty.
- If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints.
- You’ll embrace change and rise to the challenges of a customer-focused role.
- Your drive to achieve will lead you to exceed your sales and service objectives.
Training Outcome
Our apprenticeships offer a great route into a varied and exciting career with TUI.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Qualifications
Essential - GCSE - Maths & English - Grade 9 – 4
Course Information
Course: Travel consultant (level 3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Flexibility to work variable shift patterns each week, which include evenings and weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.
Expected Duration: 2 Years
Training Provider: TUI UK LIMITED
This employer is part of the Disability Confident scheme, committed to employing disabled people.
TUI Retail Apprentice in Canterbury employer: TUI UK LIMITED
TUI UK LIMITED is an exceptional employer located in Patchway, offering a dynamic two-year apprenticeship that immerses you in the travel industry while prioritising customer experience. With a strong commitment to diversity and flexible working arrangements, TUI fosters a supportive work culture that encourages personal growth and skill development, making it an ideal place for those seeking a meaningful career in travel consultancy.
