At a Glance
- Tasks: Inspire customers and create unforgettable holiday experiences as a Retail Apprentice Travel Advisor.
- Company: Join TUI, a leading travel company with a culture of care and inclusivity.
- Benefits: Starting salary of £8.50 per hour, commission scheme, and fantastic holiday discounts.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Gain valuable insights into travel while working towards a Level 3 Travel Consultant qualification.
- Qualifications: Passion for customer service, teamwork, and a willingness to learn and adapt.
The predicted salary is between 8.5 - 8.5 £ per hour.
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Wolverhampton Superstore, we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products.
You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends, bank holidays and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first year.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets'.
- You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually.
- If things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaint.
- As technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers.
- You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
ABOUT YOU
- Good knowledge of excellent customer service and a genuine passion to work within tourism.
- Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification.
- Self-motivated and willing to act on feedback, remaining positive when faced with challenges.
- Willing to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and able to communicate effectively.
- Grade 9 - 4 GCSE or equivalent in both English and Maths.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Retail Apprentice Travel Advisor in Wolverhampton employer: TUI Group
TUI Group is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation thrives. Graduates in the Analytics & Data Science Graduate Programme will benefit from hands-on experience, competitive salaries, and a comprehensive benefits package, all while being part of a supportive team in the vibrant location of Luton, UK. With a focus on health and wellbeing, TUI ensures that its employees are well taken care of, making it an ideal place for those looking to launch a meaningful career in analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Apprentice Travel Advisor in Wolverhampton
✨Dive into Local Retail Communities
Get involved in your local retail scene! Join community groups or social media pages where businesses and apprenticeships are often shared. This is a great way to connect with potential employers like TUI Group and stay ahead of upcoming opportunities.
✨Leverage Career Fairs and Events
Keep an eye out for local career fairs and retail-specific events. These are goldmines for meeting hiring managers face-to-face. You can chat about apprenticeships, like the one for Retail Apprentice Travel Advisor at TUI Group, and get a feel for the company culture right from the start!
✨Show You've Got Passion for Retail
When you're in an interview or networking, share your enthusiasm for retail! Talk about your favourite shops, trends, or your personal shopping experiences. It shows that you genuinely care about the industry you want to join at TUI Group.
✨Apply Through Our Website!
Don't miss out on potential opportunities—apply directly through our website for the Retail Apprentice Travel Advisor apprenticeship at TUI Group! We often showcase unique roles that may not be listed elsewhere, so keep checking in to stay updated.
We think you need these skills to ace Retail Apprentice Travel Advisor in Wolverhampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, you’ll want to highlight your ability to interact with customers effectively. Share any previous experience where you provided excellent service, whether that’s in a part-time job, school project, or even volunteer work! Make sure your CV really showcases these experiences to catch our attention at TUI Group.
Reflect Your Enthusiasm in Your Cover Letter:As an apprentice, we’re especially interested in your eagerness to learn and grow in the retail environment. Use your cover letter to express why you're excited about starting your journey with us at TUI Group. Show us how this apprenticeship aligns with your career goals in retail!
Tailor Your CV for the Retail Scene:When putting together your CV, use keywords related to retail like 'merchandising', 'inventory management', and 'sales targets'. A tailored CV can help us see that you understand and are ready for the retail industry right off the bat!
Don’t Forget to Include Any Relevant Courses or Certifications:If you’ve taken any short courses or received certificates related to retail or customer service, make sure to include them in your application. These little nuggets can really set you apart and display your commitment to the field as you kick off this apprenticeship with TUI Group.
How to prepare for a job interview at TUI Group
✨Know Your Products
As this is for a retail apprenticeship, it's crucial to know the products or services that TUI Group offers. Take some time to browse their website or visit a store if possible. Familiarising yourself with the key features will show your enthusiasm and help you stand out in the interview.
✨Customer Interaction Scenarios
Expect some role-playing scenarios related to customer service during the interview. They might ask how you'd handle a difficult customer or showcase excellent service. Think of a couple of examples from your past experiences or even imagine some realistic situations you could encounter on the job.
✨Show Your Eagerness to Learn
As an apprentice, it's all about your willingness to grow and learn. Highlight your enthusiasm for picking up new skills and how you’re excited to be part of the retail environment. Maybe share a time when you learned something quickly and successfully applied it!
✨Dress the Part
While this might sound generic, dressing smart-casual is essential in retail. Show that you understand the importance of appearance in this sector. It doesn’t hurt to reflect the company’s vibe in your outfit – think about what employees might typically wear at TUI Group.
